Steve Chavez
Steve Chavez at Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston

Steve Chavez | Page 6

Lamborghini Service Advisor

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston

13921 North Freeway
Houston, TX 77090

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4.8
64 Reviews

Steve has been in the automotive industry for 11 years, with the majority of his career spent at Mercedes-Benz before joining indiGO Auto Group. A lifelong fan of sports cars and high-end car brands, Steve’s passion for the automotive world runs deep. Originally from Bryan College Station, he made the move to Houston in 2012. When he’s not at work, Steve is all about outdoor activities, from fishing to soccer, especially when it comes to keeping his three energetic boys, aged 2, 4, and 7, entertained. Steve and his family also have a love for trying out different foods and restaurants, making the most of the vibrant culinary scene around them.

4.8

64 Reviews

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64 Reviews of Steve Chavez

February 02, 2024

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Lamborghini Houston never ceases to amaze and please. Every experience there is a pleasure and the team is incredible. Highly recommended! Stop in and take a look around, they are happy to have you. More

by IER_MIKE
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Recommend Dealer
Yes

December 31, 2023

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The service was outstanding. My only problem is that they do not offer loaner cars, so I had to wait for 3 hours while the service was done. Other dealers offer that service. More

by josh@jallenmgmt.com
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Recommend Dealer
Yes
Jan 17, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for the compliment on our outstanding service. We understand the inconvenience of not having loaner cars and will explore options to enhance our customer experience, ensuring your wait time is minimized in the future.

December 02, 2023

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For the last three years it has been excellent service and sales , would recommend them to any one More

by shaun22
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Recommend Dealer
Yes

Other Employees Tagged: Garry Greenhalgh , Paul Kim excellent

Jan 17, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for being a loyal customer for the past three years! We appreciate your trust in our service and sales teams and look forward to continuing to meet and exceed your expectations.

November 20, 2023

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Lamborghini Houston never ceases to amaze! Great car delivery, awesome experience and incredible group to be around. The staff is friendly and knowledgeable helping guide you to the right c More

by IER_MIKE
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Recommend Dealer
Yes

Other Employees Tagged: Garry Greenhalgh , Paul Kim, Mo Diab

Jan 17, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

It's truly heartening to hear about your amazing experience with Lamborghini Houston! We're grateful for your recommendation and always strive to deliver outstanding service, making your car-buying journey memorable.

November 01, 2023

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I bought a car as is no warranty and had issues with it. Lamborghini sent a transport to my home and picked the car up. They worked with me and got the car fixed which I appreciate very much. I would recomm More

by RYSTRICK5
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell , Travis Robertson, Johnny (technician)

October 28, 2023

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Clear concise and efficient… the whole process made easy…. Love this place from day one More

by nap
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Recommend Dealer
Yes

Other Employees Tagged: Travis Robertson

October 10, 2023

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Super smooth and fun experience. Very fast service center with good friendly technicians. Awesome dealer More

by CHRIS.A.CLEMONS
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Garry Greenhalgh , Pablo DelGado, Mo Diab, Alexandra Robbins, Travis Robertson

October 04, 2023

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Quickly picked up my car and addressed all my concerns. Then quickly had it back in my garage. Great Job! More

by RIRENTER
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Recommend Dealer
Yes

October 02, 2023

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Lamborghini Houston is a very professionally run dealership that caters to a clientele that appreciate amazing cars and amazing experiences. This team never ceases to amaze me as to the quality o More

by IER_MIKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garry Greenhalgh , Pablo DelGado, Mo Diab, Paul Kim, Travis Robertson

September 16, 2023

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Employee Rating

I didnt trust service advisor. Parts quote with no product numbers was suspicious. I called another dealership got a parts quote that was half the price. More

by sstevensattorney
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Recommend Dealer
No
Sep 20, 2023

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you may have experienced with our service advisor. Your feedback is important to us, as it helps us improve our services and ensure that our customers receive the best possible experience. We take your concerns seriously and would like to investigate this issue further to better understand the discrepancy in the parts quote. Our goal is to provide transparent and competitive pricing while maintaining the highest quality standards. We want to make sure that your concerns are addressed promptly and that we can work towards a resolution that meets your expectations. Your satisfaction is our priority, and we value your business. Please feel free to reply to this message with the requested information, or you can reach out to our service manager Michael Machauer directly at mmachauer@indigoautogroup.com or by calling at 346-270-2024 to discuss this matter in more detail. Thank you for giving us the opportunity to address your concerns, and we look forward to resolving this issue to your satisfaction.

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