Steve Chavez
Steve Chavez at Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston

Steve Chavez | Page 4

Lamborghini Service Advisor

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston

13921 North Freeway
Houston, TX 77090

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4.8
64 Reviews

Steve has been in the automotive industry for 11 years, with the majority of his career spent at Mercedes-Benz before joining indiGO Auto Group. A lifelong fan of sports cars and high-end car brands, Steve’s passion for the automotive world runs deep. Originally from Bryan College Station, he made the move to Houston in 2012. When he’s not at work, Steve is all about outdoor activities, from fishing to soccer, especially when it comes to keeping his three energetic boys, aged 2, 4, and 7, entertained. Steve and his family also have a love for trying out different foods and restaurants, making the most of the vibrant culinary scene around them.

4.8

64 Reviews

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64 Reviews of Steve Chavez

November 22, 2024

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Employee Rating

Good communication. Good quality service. Impressive return of the vehicle. Early complete description of service needed. More

by WAW0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your kind feedback! We’re glad to hear that our team provided good communication, high-quality service, and a thorough description of your vehicle’s needs. We’re delighted that you were impressed with the return of your vehicle and look forward to serving you again!

November 18, 2024

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Employee Rating

Great customer service in every department, always a good time stopping by and definitely the only place i’ll buy and service my exotics More

by AB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Nov 21, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your kind words! We’re delighted to hear that every visit to Lamborghini Houston has been a great experience for you. Providing top-notch customer service in every department is our priority, and it’s rewarding to know we’ve earned your trust for both purchasing and servicing your exotics. We look forward to seeing you again soon. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing Lamborghini Houston as your go-to destination!

November 17, 2024

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Everything was handled according to plans and the repairs were made properly Thank you for your assistant More

by dmorris13
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Unruh

Nov 21, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your review! We’re glad to hear that everything went according to plan and that your repairs were completed properly. Providing seamless and reliable service is always our goal, and we’re thrilled we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing Lamborghini Houston, and we look forward to serving you again!

November 10, 2024

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To be charged over $20,000 for a repair on a card with 15,000 miles is insane! I had to pay to downgrade the battery because they don’t make it anymore. What’s worse is the radio broke the battery. And More

by emory.harris.iii
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Recommend Dealer
No

Other Employees Tagged: Nicholas Unruh

October 19, 2024

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Excellent SA who kept in touch with all the work being done. On time. Thanks More

by AZAMKK
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Recommend Dealer
Yes
Nov 14, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your feedback! We’re thrilled to hear that your Service Advisor provided excellent communication and kept you updated throughout the process. We’re also glad to hear that everything was completed on time. Thank you for choosing Lamborghini Houston, and we look forward to assisting you again in the future!

October 18, 2024

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Always prompt with service and they make the process very easy and convenient. They put the client first. More

by craig89
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Unruh

Nov 14, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your kind words! We're delighted to hear that our team consistently provides prompt, easy, and convenient service while putting you, the client, first. Ensuring a seamless experience is our priority, and we’re thrilled to have met your expectations. We look forward to continuing to serve you at Lamborghini Houston!

September 25, 2024

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Excellent experience from start to finish. Purchased a new McLaren and the team helped me design the car and took excellent care of me at delivery. Saul is a excellent salesmen. More

by seanfturner
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Recommend Dealer
Yes

Other Employees Tagged: Eric Worrell, Nicholas Unruh , Saul Herrera

Nov 14, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for sharing your experience! We’re thrilled to hear that Saul and the team provided you with excellent service from start to finish, guiding you through the design process and ensuring a smooth delivery of your new McLaren. We’re honored to have been part of this exciting journey, and we look forward to assisting you again in the future!

September 12, 2024

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The dealership has been one of the best dealerships I’ve ever dealt with From service to Sales I have witnessed an amazing experience full of honesty and integrity I would highly recommend this dealership More

by Butch10
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Recommend Dealer
Yes
Sep 13, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you, Butch, for your incredible review! We’re thrilled to hear that your experience with Lamborghini Houston has been one of the best you’ve ever had, from service to sales. Honesty and integrity are core values for us, and it means a lot to know that they made a difference for you. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your Lamborghini to the fullest!

September 11, 2024

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Took my car in for an estimate on damage carbon fiber engine cover and crossbar. I never received my estimate but they charged me for the service. The technician was more interested in discussing what h More

by REGVANDUREN
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Recommend Dealer
No

Other Employees Tagged: Eric Worrell, Nicholas Unruh , Raj is excellent

Sep 24, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for sharing your feedback, and we sincerely apologize for the frustration this situation has caused. We understand your concerns and will be passing this review on to our Service Manager, Joe Beneke, to ensure it's addressed promptly. We appreciate your patience and the opportunity to make things right.

August 01, 2024

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Always super friendly. Both the service guys are very knowledgeable and helpful. Tad pricey though More

by patrickb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul Herrera, Nicholas Unruh

Aug 28, 2024

Lamborghini Houston, Rolls-Royce North Houston, McLaren Houston responded

Thank you for your feedback! We're glad to hear that our service team is always super friendly, knowledgeable, and helpful. We understand that our services can be a bit pricey, but we strive to provide the highest quality care for your vehicle. Your satisfaction is important to us, and we appreciate your continued trust. If you ever have any concerns or need assistance, we’re here to help. Safe driving!

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