Steve Berman | Page 22

Excellent dealership and great employees. We couldn’t have asked for any better service. Steve was very personable, patient, thorough in his knowledge of the vehicle we purchased. We have used We couldn’t have asked for any better service. Steve was very personable, patient, thorough in his knowledge of the vehicle we purchased. We have used this dealership many times and will continue to do so. Nick knows us by name and accommodated our financial needs. More

by Maribeth Rheingruber Verified Customer Verified Customer

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Nissan rocks! I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set up my phone so I was ready to use it when I left in my NEW Rouge. Financing went smoothly and Kim was knowledge about extended warranties. She set me up with an extended warrant that fit my needs. More

by XXATT Verified Customer Verified Customer

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Brought a car Everyone is very friendly and helpful I’ll recommend people to you guys and it’s worth every minute and the drive I’m very pleased Everyone is very friendly and helpful I’ll recommend people to you guys and it’s worth every minute and the drive I’m very pleased More

by RACHELFURLANO Verified Customer Verified Customer

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Fantastic customer service Best car buying experience I’ve ever had! We researched and prepared, which I highly recommend, and then met Paul, Nick, Steve, and Kim. Great team, s Best car buying experience I’ve ever had! We researched and prepared, which I highly recommend, and then met Paul, Nick, Steve, and Kim. Great team, seamless transitions. We bought a Nissan Leaf, and so far could not be happier. Steve is truly the EV guru, going above & beyond to ensure I was comfortable with the features and new way of driving. The initial vehicle we’d chosen was being transferred from another dealership, and when Bill Kay Nissan learned there was damage, they found us a similar vehicle that happened to come with some extra touches but they picked up the expense to ensure we were happy customers despite the relatively minor delay. We didn’t expect that, and definitely appreciated it. In a follow up email to my first survey, I was asked to include any recommendations I might have. This has nothing to do with the dealership, per se, but maybe they can help: with the purchase of a new Nissan Leaf, Nissan currently offers an EZ Charge (“no charge to charge”) card for use at public charging stations. So far, I haven’t been able to register the card to activate and use it, which I found (after searching online) seems to be a common issue. It would be great if Bill Kay and other dealerships would work with EZ Charge and Nissan to improve this experience—maybe even help their customers get it working before they leave the lot. Thanks, Bill Kay Nissan! More

by LFM 2018 Verified Customer Verified Customer

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Good people Sales was good and taking care of his customers including Finance. The process on dealing price including funancing process is quick. It saved me a lo Sales was good and taking care of his customers including Finance. The process on dealing price including funancing process is quick. It saved me a lot of time. Thank you More

by JKTFO Verified Customer Verified Customer

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Reason to Give Thanks Great experience working with Paul, Nick, and Leaf guru Steve! Best car buying experience I’ve ever had. We did our research and prep work, and based Great experience working with Paul, Nick, and Leaf guru Steve! Best car buying experience I’ve ever had. We did our research and prep work, and based on the amazing customer service, went back with pre-approval and had the smoothest car purchase possible. The team works really well together, filling in any knowledge gaps for newer members. And Steve went above and beyond, dedicating extra time to ensure I had as much information and was as comfortable as possible with our new, fully electric Nissan Leaf. Thanks so much, Bill Kay Nissan! More

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Amazing. Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's hard work to get the best possible deal that worked for me and my family. GREAT JOB BILL KAY NISSAN! More

by Oneill36 Verified Customer Verified Customer

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Excellent Customer Service I recently Purchased a Vehicle and my Sales Rep was Steve Berman! I must say i have purchased many vehicles before but never have i had such a wonderf I recently Purchased a Vehicle and my Sales Rep was Steve Berman! I must say i have purchased many vehicles before but never have i had such a wonderful experience with the Sales Rep. They tend to be pushy but Steve was not! he was helpful, very educating on teaching me about my car. He answered all my questions and made my experience beyond amazing. The entire staff was so good to me. Thank you for everything More

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Amazing customer service and vehicle knowledge! Steve B is the type of sales person you want to work with, and Nick Z made the deal happen! Steve was extremely knowledgeable when explaining the fe Steve B is the type of sales person you want to work with, and Nick Z made the deal happen! Steve was extremely knowledgeable when explaining the features of the car, and he was focused on ensuring that I had a pleasant driving experience. I was the one shopping for the car and he understood that he had to sell the car to me, not my husband. I appreciated the opportunity to take the car out for an extended test drive. The vehicle I purchased was exactly what I was looking for, and Steve wade the buying experience pleseant. When it came time to negotiating, Steve worked with Nick to get us a deal we were comfortable with. There wasn't too much back and forth negotiating, and my husband and I definitely appreciated that. Overall, this was a great buying experience and we plan on doing businesss with this dealer, and especially Steve, again! More

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Awesome Eperience! Steve B’s knowledge of the various features of the vehicle we were considering was outstanding. He let us take the vehicle for a second, solo test dri Steve B’s knowledge of the various features of the vehicle we were considering was outstanding. He let us take the vehicle for a second, solo test drive for as long as we needed. We felt we were treated like a long time customer not as a first time customer. Nick Z. was patient during the negotiation process. We tried a few other dealerships through out the area. Their professionalism will keep us coming back for our future needs. More

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