Steve Barbosa
Steve Barbosa at Mt Kisco Honda
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Steve Barbosa

Service & Parts Manager

Mt Kisco Honda

650 Bedford Road
Bedford Hills, NY 10507

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28 Reviews
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28 Reviews

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28 Reviews of Steve Barbosa

February 18, 2024

Dealership Rating
Employee Rating

Got burned BAD at another dealer for service work. Took a stab at this one. OUTSTANDING !!!!!!! Mechanic actually showed me the replaced parts ! Who does that anymore ???? The service department is More

by Old Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivonne at Service Department..,and Julio ( master / head mechanic )

Feb 19, 2024

Mt Kisco Honda responded

We're thrilled to hear about your outstanding experience with our service department! It's fantastic that the mechanic took the time to show you the replaced parts, providing transparency in the service process. We appreciate your kind words about the professionalism of the service department and the repair work. Building trust with our customers is important, and we're honored to have you as a customer for life. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

June 24, 2018

Dealership Rating
Employee Rating

The Service Section needs a change We had stopped by to check the new Honda CRV we are planning to go for. This will be the third vehicle we are getting from this dealership. And let me More

by Erol
Recommend Dealer
Yes
Jul 09, 2018

Mt Kisco Honda responded

We apologize that your experience at Mt Kisco Honda was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. (914) 666-0030

June 04, 2018

Dealership Rating
Employee Rating

Excellent Very helpful and professional. They said it would take about an hour but it was even much quicker than that. I would highly recommend them to others. More

by rmjpatt4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2018

Mt Kisco Honda responded

We're stoked that you had a great service experience with us! Thank you for the kind words, and we look forward to seeing you again.

June 02, 2018

Dealership Rating
Employee Rating

Excellent Service Dept Great experience today from the arrival (someone waiting there to greet me, take my car, etc) to the work done-quick, efficient, clean waiting area, More

by pilotmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marisa

Jun 04, 2018

Mt Kisco Honda responded

Thank you so much for this fantastic review!

May 12, 2018

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Employee Rating

Friendly, knowledgeable and helpful staff. Ceasar was beyond helpful and patient. He assisted us in making a decision without being overbearing. He made us feel like he was working for us. And More

by Toniot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Mora, Gabriel Felix

May 14, 2018

Mt Kisco Honda responded

We're thrilled to hear you had a great sales experience with Cesar! Thank you for the kind words, and we look forward to seeing you again.

May 12, 2018

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Employee Rating

Excellent quick service. Problem solved efficiently! Needed a whell lock removed that was overtorqued by Tire Warehouse in Belfast Maine. Mt.Kisco Honda tech managed fo remove it wthout having to cut it More

by Hondaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hal Marks, Joe Haughton , Jim Gallagher, Toni Marie

May 14, 2018

Mt Kisco Honda responded

We're excited to hear you had a wonderful service experience with us - glad we can help you out! Thank you for this nice review, and we look forward to seeing you again.

April 17, 2018

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Employee Rating

Poorly treated I will NEVER use your services again! You had great service until I was rudely treated like I am not a well paying customer!! All because your loaner More

by Honda Lover
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Rachel Marisa

Apr 18, 2018

Mt Kisco Honda responded

Here at Mt. Kisco Honda, customer service is our utmost priority. We regret that your experience with us was anything less than satisfactory, and we apologize for any inconvenience; however, we have made many attempts to rectify this situation, all of which did not meet your satisfaction.

March 20, 2018

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Employee Rating

Great & Exceptional Service From the moment I pulled into the dealership I was treated like a VIP! They greated me by the door, took my keys and everything just flowed smoothly f More

by IvoSan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Haughton

Mar 20, 2018

Mt Kisco Honda responded

We're so glad you had a chance to experience the superior customer service Mt Kisco Honda is renowned for! Thank you so much for the nice review, and we look forward to seeing you again.

February 28, 2018

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Employee Rating

All positive! The employee was friendly, very informative and addressed all my concerns without hesitation. The surroundings and overall atmosphere was appealing. More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2018

Mt Kisco Honda responded

Willie - We're extremely grateful for this wonderful review!

February 01, 2018

Dealership Rating
Employee Rating

Good Job as usual My car was done on time as promised Always pleasant and a good value for the work done They even washed my car Thanks again More

by BD-DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Marisa

Feb 01, 2018

Mt Kisco Honda responded

We're so glad you had a wonderful service experience with us! Thank you for your continued patronage and the kind words. Look forward to seeing you again!

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