Steve Augusta
Steve Augusta at Granite Subaru

Steve Augusta

Business Manager

Granite Subaru

193 Lowell Rd
Hudson, NH 03051

Contact Me
4.4
21 Reviews
4.4

21 Reviews

Write a Review

21 Reviews of Steve Augusta

May 31, 2025

Dealership Rating
Employee Rating

They are not a high pressure dealer for a change. They did pour some add to n which I might not have bought but I could have changed that after the sale. More

by JM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tisha Gendron, Billy Cruselle

Jun 02, 2025

Granite Subaru responded

JM, we're glad to see you liked our low pressure approach. Thanks for the feedback.

May 30, 2025

Dealership Rating
Employee Rating

Great all the way around! Excellent service - took us in same day when we discovered issue with our tire More

by TPOEMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bisson, Shea Patterson

Jun 02, 2025

Granite Subaru responded

We are glad we could get you in quickly to deal with any issues.

May 29, 2025

Dealership Rating
Employee Rating

Was told and paid for a registration runner. Was assured they would take care of everything. On day 7 the MA grace period expired and I couldn’t drive the car. Now I was told it wasn’t their More

by gnomespress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2025

Granite Subaru responded

We are having an issue finding your transaction. We would like a chance at rectifying this so could you please reach out to Tyler our GSM in order to learn more.

Jun 02, 2025

gnomespress responded

Last time I tried to resolve with Tyler he started yelling at me. Day 12 finally received the registration. Sent email to owner to discuss and got no response. I suppose it is technically resolved after I waited 5 days without being able to drive and given no responses. Been a couple weeks since last reach out and no followup to my email. I think I am done. Unregistered my preferences and returned to my previous dealer.

April 27, 2025

Dealership Rating
Employee Rating

What a great experience! !! My purchase was a cash transaction so that made it simplier. All I can say is, that Chase Griffin is honest and upfront. He made the whole exp More

by deepbluesea78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chase Griffin

Apr 29, 2025

Granite Subaru responded

Thank you for the great review and feedback. We will pass along your kudos to the entire team.

April 26, 2025

Dealership Rating
Employee Rating

I am very happy with my new car. Everyone has been so nice to me. I am now family with Granite Subaru More

by cklopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Odom, Tisha Gendron

Apr 29, 2025

Granite Subaru responded

Welcome to the family and thank you for the kind words!

April 26, 2025

Dealership Rating
Employee Rating

Amazing team and dealership. I can’t thank them enough for my new subaru 2025 forester! More

by lailahussaini98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2025

Granite Subaru responded

Laila thanks for the nice review and congrats on your new Forester!

April 21, 2025

Dealership Rating
Employee Rating

Jackie took care of everything we needed and delivered on her commitments from sale day. We would definitely go back to her and Granite Subaru. More

by jtc1272
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Elisa Sarah, Jackie Dempsey

Apr 22, 2025

Granite Subaru responded

Thanks for the great review. We will pass along your kudos to Jackie.

April 21, 2025

Dealership Rating
Employee Rating

From the time I arrived to the minute I drove off the lot in my brand new 2024 crosstrek was the most stress free experience I've ever had. I went in with the mindset that most sales people are in it just fo More

by barman7887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Dempsey

Apr 22, 2025

Granite Subaru responded

Thank you for the wonderful review. It's true we try to make purchasing easy and stress free and not like what people are used to. We're proud of the great review you left and we appreciate your recommendations.

April 11, 2025

Dealership Rating
Employee Rating

Had a very pleasant experience here and my salesman, Kordian. Although it wasn't a subaru I bought here but another car in the lot, they were still able to fix the problems. I felt welcomed and enjoye More

by lisam52271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kordian Kusnierz

Apr 15, 2025

Granite Subaru responded

Thanks for the great review and feedback.

March 31, 2025

Dealership Rating
Employee Rating

Salesman, Billy was great. Finance man Steve, not so much.made us wait on purpose. When I stood up to leave after waiting 30 mins. he came out and said he was just coming out t More

by ernie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Crusselle

Apr 03, 2025

Granite Subaru responded

Ernie, we were surprised to see your review. It is never intentional to make customers wait for the finance office. Our goal is to get you in and out as quickly as possible. We have been very busy and finance has been a bit overwhelmed over the past two weeks so that might be part of the issue. We appreciate you bringing this to our attention and we can assure you we are working on making this better. Thank you.

1

Dealership Inventory (173 Vehicles)

new 2025 Subaru Crosstrek car, priced at $32,774
2025 Subaru Crosstrek
new
Magnetite exterior
CVT
All-wheel Drive
new 2025 Subaru Forester Hybrid car, priced at $41,727
2025 Subaru Forester Hybrid
new
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2024 Subaru Ascent car, priced at $41,990
2024 Subaru Ascent
used
Crystal Black Silica exterior
CVT
All-wheel Drive
used 2024 Volkswagen Taos car, priced at $19,500
2024 Volkswagen Taos
used
Pure White exterior
Automatic
Front-wheel Drive
used 2012 Honda Civic car, priced at $7,995
2012 Honda Civic
used
White exterior
Automatic
Front-wheel Drive
used 2024 Audi Q7 car, priced at $43,500
2024 Audi Q7
used
Mythos Black Metallic exterior
Unknown
All-wheel Drive