Steve Arnold
Steve Arnold at Colonial South Chevrolet

Steve Arnold | Page 45

Service Advisor

Colonial South Chevrolet

361 State Road
North Dartmouth, MA 02747

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4.9
551 Reviews
4.9

551 Reviews

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551 Reviews of Steve Arnold

May 19, 2021

Dealership Rating
Employee Rating

I brought my Colorado in for service and Steve and Marjorie were very helpful. My scheduled maintenance was done on time and I was in and out within an hour. Everyone was friendly and professional. I More

by SMROSS96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marjorie Craig

May 13, 2021

Dealership Rating
Employee Rating

Hi. Just a little note. Marjorie was very 0rofessional, knowledgeable & personable. It should be noted that Fred & Steve were helpful and professional as well. It should be noted that all three are assets More

by BSULLIVAN6973
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Fred Lopes, Marjorie Craig

May 10, 2021

Dealership Rating
Employee Rating

But prices are too high, they charge for too many things and at the end they did not let me use any coupons that they send to me in the mail.. also I may go back cause they enter they did a alignment wheels More

by NELYVARGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lima, Phil Medeiros, Fred Lopes , Parts Dept. 5 starts to him/ he help me and did good service.

April 30, 2021

Dealership Rating
Employee Rating

Both Steve Arnold and Marjorie Craig are both assets to your organization. They couldn't be more , kind, helpful, and informative. I am extremely pleased with the service department and recommend them to More

by irishpo1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Lopes, Marjorie Craig

April 23, 2021

Dealership Rating
Employee Rating

The People are always top notch .. so nice and always wants what best for you and your vehicle. That's why I have been with them for 10 years More

by JBLAZEM365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Lopes, Marjorie Craig

April 22, 2021

Dealership Rating
Employee Rating

I really like how the service department treat you like a normal human being and listens to your concerns and then gives you the options that are available. They've always been professional as well as very f More

by neuroman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 16, 2021

Dealership Rating
Employee Rating

Terrible service. My vehicle was there 1 month before this time for the same issue. This time they took a month to fix the same issue that should've been fixed the first time. The dealer played games wit More

by CARVALHO.MICHAEL08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2021

Colonial South Chevrolet responded

Michael, I have been trying to reach you regarding the following work and PROFESSIONAL DIAGNOSIS : HEARD TICKING NOISE IN TOP END OF MOTOR VERIFIED IT WAS COMING FROM BANK 2, REMOVED BANK 2 VALVE COVER AND REMOVED ROCKER ARMS AND REMOVED PUSHRODS FOUND PUSH ROD IN CYLINDER 4 BENT, REMOVED INTAKE MANIFOLD REMOVED EXHAUST MANIFOLD THEN REMOVED CYLINDER HEAD, REMOVED LIFTER TRAY AND PULLED LIFTER FOUND COLLASPPED LIFTER. VERIFIED VALVE LIFTER MANIFOLD SOLENOID CAUSED LIFTER TO FAIL AND BEND PUSH ROD. REMOVED HIGH PRESSURE FUEL PUMP LINES AND BANK1 FUEL RAILER UNBOLT HIGH PRESSURE FUEL PUMP THEN REMOVED VALVE LIFTER OIL MAINFOLD AND FOUND FAILED SOLENOID. REMOVED CYLINDER HEAD ON BANK 2 AND REPLACED ACTIVE LIFTERS AND PUSHROD REPLACED VALVE LIFTER OIL MANIFOLD REPLACEMENT VALVE LIFTERS VALVE LIFTER OIL MANIFOLD . Please feel free to call me I cannot find anything other than great workmanship on the part of Colonial South Chevrolet . Speaking to the delays in parts arriving from General Motors that is out of our control as we escalated your case to GM as you are aware certain parts are back ordered to the Pandemic / Covid 19 shutdown that took place ,resulting in the delay of your repairs. Ron Almeida General Manager

April 15, 2021

Dealership Rating
Employee Rating

FOUND OUT MY VEHICLE HAD OTHER ISSUES ELECTRICAL DUE TO AN IID MACHINE WHICH WILL BE FIXED, NOTHING TO FO WITH COLONIAL CHEVY!!! FRED WORKED WITH ME THROUGH EVERYTHING PROFESSIONALLY AND IT IS ALL SET!!! L More

by tammynorcross68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Lopes , Michael Dube, William Rasmussen

April 14, 2021

Dealership Rating
Employee Rating

I’m sorry I misunderstood the feedback and I press the wrong one I had a great experience and I just wanted to let you know that I press that by accident if you can just overlook it and see that I had a f More

by BRAYOFSUNSHINE1@uahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Lopes , Ron Almeida, Jackie Deterra, Greg Remedis

April 13, 2021

Dealership Rating
Employee Rating

Steve was great to deal with. He was in contact with me and let me know what was going on. He was extremely pleasant and knowledgeable. More

by jjt1598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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