Sterrick Frasier
Sterrick Frasier at Momentum BMW MINI
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Sterrick Frasier

Client Advisor

Momentum BMW MINI

9570 Southwest Freeway
Houston, TX 77074

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4.3
33 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

21 yrs, 10 mos

4.3

33 Reviews

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33 Reviews of Sterrick Frasier

October 26, 2024

Dealership Rating
Employee Rating

Our representative Sterrick was very professional, not pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce More

by Leonard Fruci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Hernandez

Nov 01, 2024

Momentum BMW MINI responded

Hello Leonard, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Momentum BMW

October 24, 2024

Dealership Rating
Employee Rating

If I could give them a negative 0 I would. This place is the worst dealership ever. More

by Iamljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Maurice (finance)

Nov 01, 2024

Momentum BMW MINI responded

Hi, thank you for taking the time to share your feedback. We regret your most recent visit with us was not up to the standards we strive for. Please know that we're committed to making things right. When you have an opportunity, please reach out to us at (844) 894-5471 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 24, 2024

Dealership Rating
Employee Rating

If you're a woman… AVOID Sterrick Frazier. He uses his job to pick up women. Gives super creepy vibes and makes you feel uncomfortable More

by Iamljones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 01, 2024

Momentum BMW MINI responded

Thank you for bringing this to our attention. We take feedback like this very seriously, and we sincerely apologize for any discomfort you experienced. We hold our team to high standards of professionalism, and we are committed to creating a respectful and welcoming environment for every customer. Y our experience is concerning, and we will address this internally to ensure our standards are upheld. If you feel comfortable, please reach out to us directly at (844) 894-5471 so we can discuss your experience further and work to prevent this in the future. Thank you for sharing your feedback with us.

August 17, 2024

Dealership Rating
Employee Rating

Very friendly and welcoming environment. I enjoyed the time I spend looking for a new vehicle for myself. First time buyer and it was such a smooth and easy experience. Thank you ! More

by Gabrielle.treviino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2024

Momentum BMW MINI responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 12, 2024

Dealership Rating
Employee Rating

Convenient by location and always a friendly staff, however the Service technicians should be more versed about you car issues. Communication is key. More

by Ceejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 14, 2024

Dealership Rating
Employee Rating

Dealer Sterrick is a con-artist and puts you in a bad deal on a car even with great credit. More

by Not available
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 17, 2024

Momentum BMW MINI responded

Hello, We are disappointed to hear that your visit was not a positive one. We would like to have a better understanding of this situation. Please reach out to our General Manager at (855) 645-6452 at your earliest convenience. We look forward to hearing from you.

April 28, 2024

Dealership Rating
Employee Rating

Allyce was wonderful. Great service and I loved the card she gave me when finished More

by jmaria815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allyce

Apr 30, 2024

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

Dealership Rating
Employee Rating

Great service advisor, disappointed didn’t get complimentary car wash & they left writings on windshield More

by JMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anjel

Apr 27, 2024

Momentum BMW MINI responded

Thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 28, 2024

Momentum BMW MINI responded

Wattson, we are so pleased you enjoyed your visit to Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2024

Dealership Rating
Employee Rating

I can officially say I've made my first adult purchase going through this process. BMW Momentum cares, thank you all! More

by Veronica
Recommend Dealer
Yes

Other Employees Tagged: Selvin Reyes, Curtis Josey, Bruce Le , Norman, Mariah, Herb, Brian, Matthew as well all deserve five stars!

Nov 01, 2024

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 11, 2024

Dealership Rating
Employee Rating

Buying a BMW from Momentum is truly an elevated experience. Their customer service is over the top. They are friendly, attentive, knowledgeable and have a car for every budget. My 2023 X5 is stunni More

by Mrs. Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2024

Momentum BMW MINI responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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