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Sterrick Frasier

Overview Reviews (34) Inventory (242)

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Sterrick Frasier

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Sterrick Frasier

Client Advisor

Momentum BMW MINI

9570 Southwest Freeway
Houston, TX 77074

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4.4

34 Reviews

Overview Reviews (34) Inventory (242)

Dealership Experience

5 yrs

Industry Experience

21 yrs, 11 mos

4.4

34 Reviews

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34 Reviews of Sterrick Frasier

December 26, 2024

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Employee Rating

The service advisor’s are great. . however I may have to change dealerships cause you do not take elephant insurance . however I may have to change dealerships cause you do not take elephant insurance More

by cpburton8

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Donald Jeanlewis, Patrick Adesuyi, Bjorn Burke, Eugene Adekweh, Barry Bailey

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Dec 27, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 26, 2024

Dealership Rating

Employee Rating

Our representative Sterrick was very professional, not pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce pushy and was very knowledgeable about the product. The dealership facilities are first class and the staff courtes and friendly. If you could reduce the total time needed to purchase a vehicle from the 4 hour time frame to 2 hours it would improve the experience further. More

by Leonard Fruci

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erica Hernandez

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Nov 01, 2024 -

Momentum BMW MINI responded

Hello Leonard, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Momentum BMW

October 24, 2024

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Employee Rating

If I could give them a negative 0 I would. This place is the worst dealership ever. This place is the worst dealership ever. More

by Iamljones

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Maurice (finance)

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Nov 01, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to share your feedback. We regret your most recent visit with us was not up to the standards we strive for. Please know that we're committed to making things right. When you have an opportunity, please reach out to us at (844) 894-5471 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

October 24, 2024

Dealership Rating

Employee Rating

If you're a woman… AVOID Sterrick Frazier. He uses his job to pick up women. Gives super creepy vibes and makes you feel uncomfortable He uses his job to pick up women. Gives super creepy vibes and makes you feel uncomfortable More

by Iamljones

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Trade-in Experience

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Finance Experience

Recommend Dealer

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Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for bringing this to our attention. We take feedback like this very seriously, and we sincerely apologize for any discomfort you experienced. We hold our team to high standards of professionalism, and we are committed to creating a respectful and welcoming environment for every customer. Y our experience is concerning, and we will address this internally to ensure our standards are upheld. If you feel comfortable, please reach out to us directly at (844) 894-5471 so we can discuss your experience further and work to prevent this in the future. Thank you for sharing your feedback with us.

August 17, 2024

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Employee Rating

Very friendly and welcoming environment. I enjoyed the time I spend looking for a new vehicle for myself. First time buyer and it was such a smooth and easy experience. Thank you ! I enjoyed the time I spend looking for a new vehicle for myself. First time buyer and it was such a smooth and easy experience. Thank you ! More

by Gabrielle.treviino

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 23, 2024 -

Momentum BMW MINI responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 12, 2024

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Employee Rating

Convenient by location and always a friendly staff, however the Service technicians should be more versed about you car issues. Communication is key. however the Service technicians should be more versed about you car issues. Communication is key. More

by Ceejay

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 16, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 14, 2024

Dealership Rating

Employee Rating

Dealer Sterrick is a con-artist and puts you in a bad deal on a car even with great credit. deal on a car even with great credit. More

by Not available

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Purchase Time

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Recommend Dealer

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May 17, 2024 -

Momentum BMW MINI responded

Hello, We are disappointed to hear that your visit was not a positive one. We would like to have a better understanding of this situation. Please reach out to our General Manager at (855) 645-6452 at your earliest convenience. We look forward to hearing from you.

April 28, 2024

Dealership Rating

Employee Rating

Allyce was wonderful. Great service and I loved the card she gave me when finished Great service and I loved the card she gave me when finished More

by jmaria815

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allyce

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Apr 30, 2024 -

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2024

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Employee Rating

Great service advisor, disappointed didn’t get complimentary car wash & they left writings on windshield complimentary car wash & they left writings on windshield More

by JMP

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anjel

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Apr 27, 2024 -

Momentum BMW MINI responded

Thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Apr 28, 2024 -

Momentum BMW MINI responded

Wattson, we are so pleased you enjoyed your visit to Momentum BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2024

Dealership Rating

Employee Rating

I can officially say I've made my first adult purchase going through this process. BMW Momentum cares, thank you all! going through this process. BMW Momentum cares, thank you all! More

by Veronica

Recommend Dealer

Yes

Other Employees Tagged: Selvin Reyes, Curtis Josey, Bruce Le , Norman, Mariah, Herb, Brian, Matthew as well all deserve five stars!

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Nov 01, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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Sterrick Frasier

Client Advisor

Momentum BMW MINI

34 Reviews of Sterrick Frasier

Dealership Inventory (242 Vehicles)

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