Sterling Smoak
Sterling Smoak at Land Rover Boerne
Refer Me

Sterling Smoak

Sales Associate

Land Rover Boerne

32120 IH-10 West
Boerne, TX 78006

Contact Me
4.9
23 Reviews

Having worked with the JLR brand as a product specalist, I will make sure to go above and beyond to make it a fun, enjoyable, and professional experience.

Dealership Experience

3 yrs, 8 mos

Industry Experience

4 yrs, 11 mos

4.9

23 Reviews

Write a Review

23 Reviews of Sterling Smoak

September 03, 2024

Dealership Rating
Employee Rating

Service took a while but it was worth the wait. Crew is fantastic! Love the service overall. More

by CLAUDSI75610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maryham Jaghori

Sep 04, 2024

Land Rover Boerne responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Land Rover Boerne!

September 01, 2024

Dealership Rating
Employee Rating

Sterling was very friendly and easy to work with! Carlos made the paperwork experience painless and both gentlemen were fantastic. My new vehicle had a slight problem and the service team made me fee More

by KELLY.MORALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2024

Land Rover Boerne responded

KELLY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 21, 2024

Dealership Rating
Employee Rating

Absolutely loved my experience at Land Rover Boerne including our amazing sales representative, Sterling Smoak, who was extremely pleasant and accommodating. We got exactly what we wanted and are very More

by GOSUZCOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

June 13, 2024

Dealership Rating
Employee Rating

The sales and service department is absolutely fantastic. We are very very pleased with everything that has went on and are very happy with our Jaguar. More

by Doug.klunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete, Nuni in service

Jun 14, 2024

Land Rover Boerne responded

Doug, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

June 04, 2024

Dealership Rating
Employee Rating

The Advisor Zach took his time to explain my charges and what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technici More

by lramos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neal Garcia, Donald Gies III, Andy Osorno , Thomas Fagan, Dale Haines, Timo Navarrete, Victor Zapata, Mark Carrasco parts department 5 stars.

Jun 05, 2024

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

May 31, 2024

Dealership Rating
Employee Rating

Best service department . Very attentive and outstanding product knowledge . Nathan is the best and goes over and beyond to make sure you our satisfied with the service. I’ve More

by MICHELLEAPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete

Jun 03, 2024

Land Rover Boerne responded

MICHELLEA, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit . Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 15, 2024

Dealership Rating
Employee Rating

The service department is great, however, I’ve had nothing but a difficult time with the finance manager and director. I keep getting promises of getting call backs and ensuring my issue will be resol More

by darbysjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2024

Land Rover Boerne responded

darbys, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

February 27, 2024

Dealership Rating
Employee Rating

Fantastic team at Land Rover Boerne. Professional, fast and reliable service every time. Highest rating from a repeat customer. More

by M. Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena and Nathan in Service.

Feb 28, 2024

Land Rover Boerne responded

Foley, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

February 22, 2024

Dealership Rating
Employee Rating

Lorena and Timo were super helpful in making sure my flat tire was fixed. Super thankful for them, and the service department for staying a little later to make sure it got taken care of. More

by Ashley Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timo Navarrete, Lorena in Service dept.

Feb 23, 2024

Land Rover Boerne responded

Ashley, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 21, 2024

Dealership Rating
Employee Rating

Thomas provided great service, information, and follow-up. He made our experience and encounter enjoyable and hassle free. More

by JGUAST01
Recommend Dealer
Yes

Other Employees Tagged: Thomas Fagan

Jan 25, 2024

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

1

Dealership Inventory (163 Vehicles)

used 2021 Jeep Grand Cherokee car, priced at $27,500
2021 Jeep Grand Cherokee
used
Velvet Red Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2024 Land Rover Defender car, priced at $104,213
2024 Land Rover Defender
new
Santorini Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Mercedes-Benz C-Class car, priced at $40,900
2023 Mercedes-Benz C-Class
used
Polar White exterior
Automatic
Rear-wheel Drive
used 2017 Chevrolet Corvette car, priced at $44,700
2017 Chevrolet Corvette
used
Black exterior
Manual
Rear-wheel Drive
used 2023 Land Rover Range Rover Sport car, priced at $107,900
2023 Land Rover Range Rover Sport
used
Firenze Red Metallic exterior
Automatic
Four-wheel Drive
new 2024 Jaguar I-PACE car, priced at $64,487
2024 Jaguar I-PACE
new
Portofino Blue Metallic exterior
Automatic
All-wheel Drive