Sterling Sine

The Dealership was Inviting and Welcoming. Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls Joey Broussard was Excellent and responsive to my individual needs while paying attention to details. I appreciated him answering or returning calls promptly and following through on commitments to get the car add-ons completed. Thank you. The financing representative Sterling Sine was Excellent. He was knowledgeable and friendly. He answered all questions and made the financing process a breeze. I appreciated him not pressuring us to purchase add-ons or extra protections. Thank you for providing the Military Discount. It is greatly appreciated. Angel Ortiz performed the additional add-ons (Molding & Clear Adhesive) with professionalism. He explained everything after the completion of service. Thank you. CON's: I originally turned my trade-in car for service with Josh Cathcart. Once he took my car, he never returned to tell me what he did or the status of the repairs. I had to receive my car back from the sales rep. This was poor customer service. I called in on a Sunday not knowing that you were closed. Your recording only stated that you were Not Open and to call back during regular business hours. It was never stated what "Regular Business Hours" are. Can you change that on your recording. It would save customers time in guessing your hours. Overall, the purchase experience was easy and smooth. No hassle. Thank you. More

by HIGHUPTOP Verified Customer Verified Customer

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The Dealership was clean, and all employees was very Friendly. Mr. Easterling is a very good Salesperson. Friendly. Mr. Easterling is a very good Salesperson. More

by SCHANDRA.CADOREE Verified Customer Verified Customer

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Beautiful facility on Katy Frwy, great people who sell a great product. All aspects of the car buying process are easy and efficient. great product. All aspects of the car buying process are easy and efficient. More

by t.bayles Verified Customer Verified Customer

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Very professional and timely. Steve Machann clearly communicates. Steve coordinated the trade in and selection of new vehicle. Sterling Sine explained all the necessary paperwork Steve Machann clearly communicates. Steve coordinated the trade in and selection of new vehicle. Sterling Sine explained all the necessary paperwork. More

by JCHAFFEE Verified Customer Verified Customer

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First Class through and through. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. Easy, efficient, dealership is spotless and people are professional. I will recommend to everyone. More

by dkemp1 Verified Customer Verified Customer

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David is a very professional and friendly sales agent. He provides all the information and assistance in the purchase of our recent purchase at Westside Lexus. He provides all the information and assistance in the purchase of our recent purchase at Westside Lexus. More

by perez_carlos Verified Customer Verified Customer

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Can I say it was like sitting in your family’s home. Relaxed, no rushing, pressuring or demanding. Tim was excellent, Sterling was superb, and Davis informative. Paul our neighbor was supportive. Can ra Relaxed, no rushing, pressuring or demanding. Tim was excellent, Sterling was superb, and Davis informative. Paul our neighbor was supportive. Can rave about these people enough! Thank you for such an outstanding experience! More

by nonamarie Verified Customer Verified Customer

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We loved working with Mary Margaret! She was communicative, consistent, available and reassuring as we waited for our car. I appreciated her always being in contact. She was kind and She was communicative, consistent, available and reassuring as we waited for our car. I appreciated her always being in contact. She was kind and professional. More

by kirstinraney Verified Customer Verified Customer

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Mary Margaret McGowan led us through the entire process of buying our car at Westside Lexus with straightforward professionalism. We appreciated everything about our experience there and would highly reco of buying our car at Westside Lexus with straightforward professionalism. We appreciated everything about our experience there and would highly recommend her services to others. We also appreciated Sterling's help in finalizing the paperwork for our purchase. More

by ELAINE5 Verified Customer Verified Customer

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Shannon was great! He was professional and non pushy. Everything you would want in a sales person He was professional and non pushy. Everything you would want in a sales person More

by dprams64 Verified Customer Verified Customer

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