Stephen Wedderburn

This dealership was excellent ! ! Fast service and very accommodating to your needs as much as possible. Tony was who I worked with and I couldn’t be happier with the car I walked ou ! Fast service and very accommodating to your needs as much as possible. Tony was who I worked with and I couldn’t be happier with the car I walked out with for the price and to cater to my new life !! More

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As always this Toyota dealership in Prosper, TX provided a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how w a 5 star experience! A special shout out to Ferledy Fuentes and David Maldonado, that made my experience seamless and enjoyable. Everyone knows how we struggle to find the perfect car sometimes, but as a team effort they went above and beyond and within a few hours I was going home driving my new dream car! I can’t recommend their services enough, even being a long term customer, everything from the amenities to the service and financial team was flawless. It is a pleasure doing business and I will definitely be back to upgrade my car in the future. More

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Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or acknowledge me. Thank you! I have bought several cars from here, serviced many of them here, and it does not go unnoticed. I feel more like a team member or family, than I do a customer. Nothing is fake, it all feels genuine, and I appreciate it. Kenneth James is just great every single time I need service or repairs/concerns. He’s easy to talk to, knowledgeable, and keeps me updated on my vehicles. My ace. Doug is almost a tie. Been knowing him for close to 20 years at Longo and his last dealership. I try to divvy up my services between the two. But both are excellent. Tony Bailey is my exclusive sales consultant and should be yours too! Nothing but the best customer service and easy buying process. Several other names to mention, all are worthy of praise, so they will be tagged. Thank you for the great service as always, at Longo Toyota of Prosper! More

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The buying experience at Longo Toyota of Prosper is so good that it made go back… not once, not twice but three times already. From the moment I walked in BT, the receptionist greeted me with a warm and w good that it made go back… not once, not twice but three times already. From the moment I walked in BT, the receptionist greeted me with a warm and welcoming smile. I was then assisted by Alister who was phenomenal in this whole process. He explained and showed me every single feature this vehicle has. He made sure that I was informed of everything I needed to know and made sure I felt 100% comfortable with everything before I left the dealership. He is awesome! He even had his Sales Manager, Stephen, answer a couple of questions I had before I went into finance. Preston, in the finance department, was very knowledgeable and he answered any and every question I had. It is always a pleasure taking my business to LTOP. They always make me feel comfortable and their customer service is superior! More

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I visited Longo Toyota of Prosper this weekend to get my car serviced. I had the pleasure of being helped by Diego Sanchez upon arrival. He was great. He explained everything that my SUV needed done and he car serviced. I had the pleasure of being helped by Diego Sanchez upon arrival. He was great. He explained everything that my SUV needed done and he kept me informed of any other details. My time at the dealership was enjoyable. The location is clean and spacious. As a woman, who knows nothing about vehicles, I highly recommend visiting Long Toyota, because they are honest and they are not trying to take advantage in any way. Thank you Diego and LTOP team for your help! More

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I searched for over 10 months to find a top tier RAV4 Limited AWD from 5 different DFW area Toyota dealerships and contacted Longo Toyota of Prosper where Sales Manager Stephen Wedderburn was able to Limited AWD from 5 different DFW area Toyota dealerships and contacted Longo Toyota of Prosper where Sales Manager Stephen Wedderburn was able to connect me to a new Toyota going in production within 2 days. I received delivery of my new RAV4 from Tony Bailey in less than 2 months. Tony provided top notch delivery and sales support experience of my new Vehicle. More

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I have owned 47 Toyota's in 25 years of driving. Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey at Longo Toyota of Prosper. Tony makes it simple. Probably a little too easy for me actually, but he never sells me anything. I tell him what I want, he calls me when he finds one. Sometimes it takes a few months, other times it takes less than a day. But he is always happy when he finds me the exact car, color, trim I am looking for. Most recently, he found the exact truck I was interested in. I was a little apprehensive, but I knew that this truck would be hard to find again, and I was given ample time and no pressure to decide to do the deal. There is no pressure, there is no hidden agenda with him. He lets the customer make their own decision. He goes the extra mile to make sure everything is handled smoothly. I know instances, where he stays late or comes in early or on his days off to meet the customer. He has done it for me, and several other of his clients. He does what it takes, to provide EXCELLENT customer service. I cannot thank him enough. I have bought a lot of vehicles both Toyota and other brands from area dealers and by far HANDS DOWN, he makes the best experience possible. I also drive 25 miles and pass 3 other closer Toyota dealers, to come to Longo Toyota of Prosper. I have become more than customer of Tony Bailey, I am a friend and I consider him as such. A great man, doing great things! With that being said, when I am at Tony's desk, he sits by a gentleman named "RW" and he always is friendly to me, chats and says it is always good to see me. I am greeted by the lovely Trayce Carter, who always comes and talks to me when I am in for service. She is super sweet. Definitely the person you want, out doing PR for the dealership! Upper management guys always ask how I am and make a point to acknowledge me, and give me a good customer experience. You guys are tagged in this post and know who you are. Thank you! Stephen Wedderburn and Harvey Portwood are great! Kenneth James and Doug Ranzer always keep me serviced and get me on the books when I need service. Services are completed timely and correct the first time. Thank you guys as well! Billy Stewart runs the shop and the service side of the dealership. I first met him in 2018 with a bad alignment and wheel balance completed at another Toyota dealer. Billy test drove the truck with me and listened to my concerns. He got everything handled and took car of the problem, that two other dealers ignored. Billy has also helped me on a few oddball issues with my vehicles and fixed them. He is always quick to provide logical rationale and reasoning and advice to me, and other customers and workers when needed. I am glad to know him and consider him a friend as well. It is a great dealership to buy and service with. I have only had one less than great experience, and everyone from the top down, did what was necessary, to make the best of the situation. I appreciate all they have done for me and my family. I will keep my current vehicles for a while, but will continue servicing and will buy from them again, if the need arises. Keep doing what you are doing. Do not mess with success! More

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They have a large selection of vehicles however their sales staff and management team are less than desirable to work with. Sales member Harrison Murphy almost caused me to not go through with the purcha sales staff and management team are less than desirable to work with. Sales member Harrison Murphy almost caused me to not go through with the purchase, I only went through with it because they were the only dealership that had the TRD PRO Tundra that I wanted. I will not be going back there nor will I be using them for the maintenance or for any other reason. Very bad experience overall. More

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Mike was incredible. He was able to find the perfect car. Exactly what we need it. Highly recommend Mike Lankford for any future vehicle purchases. He was able to find the perfect car. Exactly what we need it. Highly recommend Mike Lankford for any future vehicle purchases. More

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Great Service, phenomenal group of people from sales to service. Go see Mike Lankford if you need a vehicle! service. Go see Mike Lankford if you need a vehicle! More

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