Stephen Richardson
Stephen Richardson at Niello Volkswagen
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Stephen Richardson

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
51 Reviews

Dealership Experience

5 yrs, 7 mos

5.0

51 Reviews

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51 Reviews of Stephen Richardson

December 18, 2024

Dealership Rating
Employee Rating

Stephen is amazing person. My wife and I want to express heartfelt thanks for the wonderful experience in Niello VW. Buying a new car is a huge decision to make and needs am More

by GlennAustria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose

Dec 19, 2024

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephen and our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com

December 08, 2024

Dealership Rating
Employee Rating

Great customer service! Made our experience quick and easy! Steve was the best and helped make my decision about buying my first car easy! More

by RACHELTADLOCK22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rachel, and look forward to your next visit. Scott Russo General Manager srusso@niello.com

October 24, 2024

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Walked in thinking I was buying my leased 2021 Jetta and walked out with a new 2024 Taos More

by RGPATNODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

October 04, 2024

Dealership Rating
Employee Rating

Every person that helped us at the dealership was very courteous and helpful. They kept searching for the best solution to make our purchase possible. More

by LUDIWALLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

September 30, 2024

Dealership Rating
Employee Rating

Steven and Ray were knowledgeable and wonderful to work with. Love my new Tiguan! Thank you! More

by CASSIEBUSH
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno

Sep 30, 2024

Niello Volkswagen responded

Thanks, Cassie, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

September 27, 2024

Dealership Rating
Employee Rating

Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. More

by derrick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Niello Volkswagen responded

Derrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 08, 2024

Dealership Rating
Employee Rating

Great costumers service over all very honest very accommodating friendly and helped us get the deal that we want within our budget. More

by R6LAROT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 27, 2024

Dealership Rating
Employee Rating

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom More

by JONMARQUARDT589
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann

Aug 28, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 13, 2024

Dealership Rating
Employee Rating

excellent work by the entire team and i love this dealer ship thanx again jose More

by SGAGAN1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

July 24, 2024

Dealership Rating
Employee Rating

The Staff we worked with were professional, friendly, honest and thorough in presenting information and particularly in answering questions. We never felt rushed. More

by JDECUIR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jul 24, 2024

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

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