

Dealership Experience
5 yrs, 11 mos
63 Reviews
Write a Review63 Reviews of Stephen Richardson
April 01, 2025
Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More
Other Employees Tagged: Logan Koss, Alexander Hurlimann, Louis Phan
March 28, 2025
2nd time I purchase a vehicle at VW Niello Arden. Great experience both times. Very reasonable. Great experience both times. Very reasonable. More
Other Employees Tagged: Carlos Alvarenga, Will Gwaltney III
March 25, 2025
They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More
Other Employees Tagged: Logan Koss, Khaled Jamal, Louis Phan
March 02, 2025
A great deal with an incredible team that worked to get me out the door with my new car. me out the door with my new car. More
Other Employees Tagged: Carlos Alvarenga
February 26, 2025
Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase they were great. Thanks to the entire Niello team. More
Other Employees Tagged: Logan Koss, Raymond Moreno, Carlos Alvarenga, Louis Phan, Spencer Prouty
February 24, 2025
This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient while we test drove several cars and asked a million questions. Scott, the GM, also took time out of his day to do some measurements of the car for us and answer some of our questions. They really didn't put any pressure on us to buy a car, which made the experience a 10 out of 10! More
Other Employees Tagged: Scott Russo
February 23, 2025
Stephen was an exceptional salesman who assisted me without pressure. He was a pleasure to deal with and extremely helpful throughout the whole car buying experience. without pressure. He was a pleasure to deal with and extremely helpful throughout the whole car buying experience. More
Other Employees Tagged: Louis Phan , Alex
February 22, 2025
They were very friendly and helpful through the process. I appreciate that this was as painless as it could be. I appreciate that this was as painless as it could be. More
Other Employees Tagged: Carlos Alvarenga, Alexander Hurlimann
February 19, 2025
Ron is has been my service advisor since I was an 18 year old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on old kid who bought my first Jetta from Roseville VW. He is always professional, caring and really cares that the customer understands what’s going on. He goes above and beyond and for that is the reason I have followed him to Niello VW. He is a gem and deserves all the praise for keeping his clients happy and taken care of. More
Other Employees Tagged: Raymond Moreno, Ronald Stevenson
February 03, 2025
Friendly and smooth all question answerd professional no complain on my side keep good work complain on my side keep good work More
Other Employees Tagged: Khaled Jamal