Stephen Richardson

Ray was amazing. No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the inc No pressure and made frequent calls to keep us updated on the release/arrival of the 2025 ID Buzz, Louis helped us choose which ID Buzz from the incoming inventory. He also kept us informed on the progress of the arrival, clearing customs and final pick up at Niello. Stephen went over all the features of the vehicle and set up my VW app and my Electrify America account. Matt was very respectful to our needs for repairs on the side window and kept us informed when the parts would arrive and reached out to set up service once the parts arrived. Transportation was set up for me when needing service. Niello also delivered my vehicle to my home once the repair was completed. More

by CHRISIOAK Verified Customer Verified Customer

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All the team at the dealership was professional and courteous. I had a great experience! courteous. I had a great experience! More

by SABRI1 Verified Customer Verified Customer

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We had a great experience with Niello Volkswagen and the entire staff! We appreciate how friendly everyone was and how quickly we were able to get through the purchase process! entire staff! We appreciate how friendly everyone was and how quickly we were able to get through the purchase process! More

by SARAH74 Verified Customer Verified Customer

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No thanks. .................. . A b c d e f g h I j k l m n o p q r s t u v .................. . A b c d e f g h I j k l m n o p q r s t u v More

by WARRENRECHT Verified Customer Verified Customer

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Staff was awesome very polite and helpful they explained all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome all the paperwork with details Steve was very helpful he explained all the features of the car so well it was awesome More

by WASILAGHOUS Verified Customer Verified Customer

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2nd time I purchase a vehicle at VW Niello Arden. Great experience both times. Very reasonable. Great experience both times. Very reasonable. More

by MAGDA_PADILLA Verified Customer Verified Customer

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They were friendly, professional, and easy to work with. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. They made sure we understood how the features of the car worked and made sure everything was in proper order before we completed the sale. More

by KEVIN Verified Customer Verified Customer

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A great deal with an incredible team that worked to get me out the door with my new car. me out the door with my new car. More

by MAIL-IT Verified Customer Verified Customer

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Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase they were great. Thanks to the entire Niello team. More

by ROBBIE.FWS Verified Customer Verified Customer

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This was the best car buying experience we have ever had. Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient whil Stephen was very knowledgeable about all of the cars we looked at. We admittedly are very high maintenance buyers, and Stephen was very patient while we test drove several cars and asked a million questions. Scott, the GM, also took time out of his day to do some measurements of the car for us and answer some of our questions. They really didn't put any pressure on us to buy a car, which made the experience a 10 out of 10! More

by RFOOTE Verified Customer Verified Customer

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