Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Stephen Richardson
Stephen Richardson at Niello Volkswagen
Refer Me

Stephen Richardson

Sales/Client Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

Contact Me
5.0
49 Reviews

Dealership Experience

5 yrs, 6 mos

5.0

49 Reviews

Write a Review

49 Reviews of Stephen Richardson

October 24, 2024

Dealership Rating
Employee Rating

Walked in thinking I was buying my leased 2021 Jetta and walked out with a new 2024 Taos More

by RGPATNODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Khaled Jamal, Jack Felts

Report | Print
Oct 24, 2024

Niello Volkswagen responded

Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

October 04, 2024

Dealership Rating
Employee Rating

Every person that helped us at the dealership was very courteous and helpful. They kept searching for the best solution to make our purchase possible. More

by LUDIWALLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Will Gwaltney III

Report | Print
Oct 04, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

September 30, 2024

Dealership Rating
Employee Rating

Steven and Ray were knowledgeable and wonderful to work with. Love my new Tiguan! Thank you! More

by CASSIEBUSH
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno

Report | Print
Sep 30, 2024

Niello Volkswagen responded

Thanks, Cassie, for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

September 27, 2024

Dealership Rating
Employee Rating

Best dealership I've ever worked with! I highly recommend Niello VW and any Niello dealership. More

by derrick24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Khaled Jamal, Jack Felts, Roger Bybee, Daijah Marsh-Macias, Matthew Wirth, Travis Cole, Brent Cooper, Taylor Gaynor

Report | Print
Sep 28, 2024

Niello Volkswagen responded

Derrick, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 08, 2024

Dealership Rating
Employee Rating

Great costumers service over all very honest very accommodating friendly and helped us get the deal that we want within our budget. More

by R6LAROT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 08, 2024

Niello Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Volkswagen are glad to have you as a customer. Scott Russo General Manager srusso@niello.com

August 27, 2024

Dealership Rating
Employee Rating

I've always liked this dealership and have purchased cars there 3 or 4 times previously. Stephen Richardson was extremely helpful, going above and beyond, and other agents I came in contact with were welcom More

by JONMARQUARDT589
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alexander Hurlimann

Report | Print
Aug 28, 2024

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo General Manager srusso@niello.com

August 13, 2024

Dealership Rating
Employee Rating

excellent work by the entire team and i love this dealer ship thanx again jose More

by SGAGAN1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Raymond Moreno, Alexander Hurlimann, Will Gwaltney III, Brandon Balassi, Khaled Jamal, Jack Felts, Scott Russo

Report | Print
Aug 13, 2024

Niello Volkswagen responded

Thank you so much for your kind words for Jose and for taking the time to leave us this wonderful feedback! Scott Russo General Manager srusso@niello.com

July 24, 2024

Dealership Rating
Employee Rating

The Staff we worked with were professional, friendly, honest and thorough in presenting information and particularly in answering questions. We never felt rushed. More

by JDECUIR
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Carlos Alvarenga, Brandon Balassi , Logan Koss

Report | Print
Jul 24, 2024

Niello Volkswagen responded

Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

July 19, 2024

Dealership Rating
Employee Rating

Been a great experience so far. Everything has gone very smoothly. Highly recommend this dealership for your VW needs. More

by ALRT1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Brent Cooper

Report | Print
Jul 22, 2024

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. Logan and our team appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

June 10, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and kind! Steve was patient and took the time to explain everything about the car I purchased. More

by DOTYSHANNON4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymond Moreno, Alexander Hurlimann

Report | Print
Jun 10, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Stephen and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

1
2
...
5

Dealership Inventory (134 Vehicles)

used 2023 Volkswagen Taos car, priced at $20,991
2023 Volkswagen Taos
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$20,991
View Details
used 2021 Volkswagen Arteon car, priced at $25,999
2021 Volkswagen Arteon
used
Pyrite Silver Metallic exterior
Automatic
All-wheel Drive
$25,999
View Details
new 2024 Volkswagen Golf R car, priced at $49,024
2024 Volkswagen Golf R
new
Lapiz Blue Metallic exterior
Automatic
All-wheel Drive
$49,024
View Details
new 2024 Volkswagen Tiguan car, priced at $38,489
2024 Volkswagen Tiguan
new
DEEP BLACK exterior
Automatic
All-wheel Drive
$38,489
View Details
new 2024 Volkswagen Tiguan car, priced at $36,451
2024 Volkswagen Tiguan
new
PLATINUM GRAY exterior
Automatic
All-wheel Drive
$36,451
View Details
used 2022 MINI Countryman car, priced at $22,993
2022 MINI Countryman
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$22,993
View Details
View All Inventory