Stephen Photopulos
Stephen Photopulos at Aaron Chrysler Dodge Jeep Ram

Stephen Photopulos

Sales Manager

Aaron Chrysler Dodge Jeep Ram

1983 Hamner Ave
Norco, CA 92860

2.6
5 Reviews
2.6

5 Reviews

Write a Review

5 Reviews of Stephen Photopulos

November 06, 2024

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Employee Rating

Customer service is subpar. My vehicle took over a week to be serviced without any update by service department. It took me 3 times to contact them for updates. Will not be retu More

by Brianargumosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Max Service Manager

Nov 15, 2024

Aaron Chrysler Dodge Jeep Ram responded

Brian, I'm sorry to hear about your experience with our service department. We strive for timely communication and it's clear we fell short here. I would appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Max Monroy - Service Manager - (951) 446-0335 - max.monroy@aaroncdjr.com

September 10, 2023

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Employee Rating

I bought a brand new plug in hybrid vehicle. I’ve yet to receive the charger. The employees were responsive and helpful during the purchase. However, since then it’s been hard for me to get a de More

by IRENE.A.GRACE29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manjit Singh, Rene Olmos, Jaylene Depina , Bassan Naime

Sep 18, 2023

Aaron Chrysler Dodge Jeep Ram responded

Irene, I'm very sorry to read about your experience with the charger for your new hybrid vehicle. This is not how we want our customers to feel after their purchase, and I sincerely apologize that our team has not delivered prompt, communicative assistance. We would like a chance to rectify this situation - Please reach out to me directly so we can discuss further and work toward a solution. Thank you, Frank Pierce - General Manager - (951) 271-4040 - frank.pierce@aaroncdjr.com

September 04, 2023

Dealership Rating
Employee Rating

There was a sensor part missing on my ford 150 truck for my trailer hook up that I did not notice until a month later. I was promised a call back by a manager twice, with no answer. To add to that, it took More

by DAVID@PRIMEBUILDERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Suzy Penaflor

Sep 18, 2023

Aaron Chrysler Dodge Jeep Ram responded

I'm sorry to read about the issues you've experienced with your Ford 150 truck and the service received. This certainly isn't reflective of our commitment to customer satisfaction, especially regarding communication and efficiency. I'd like to personally assist in resolving this matter for you—please reach out at your earliest convenience so we can discuss further. Thank you, Donovan Ricks - Service Manager - donovan.ricks@aaroncdjr.com - (951) 272-3110 ext. 2130

September 01, 2023

Dealership Rating
Employee Rating

The best customer service ever and I really appreciate the fast service and excellent personal More

by MORALESSULY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Olmos

Sep 05, 2023

Aaron Chrysler Dodge Jeep Ram responded

Thanks for stopping in at Aaron Chrysler Dodge Jeep Ram for service! We are pleased to hear your experience was quick, and our team left a great impression.

August 19, 2023

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Employee Rating

Easy enough sale and transaction. I look forward to buying more vehicles from Scott and Chris. More

by WESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Aaron Chrysler Dodge Jeep Ram responded

Your review of Scott and Chris means a lot to us! Thank you for choosing Aaron Chrysler Dodge Jeep Ram and for sharing your positive experience. Safe travels until we see you again!

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