Stephen Neal
Stephen Neal at Audi Dallas
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Stephen Neal

Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.0
31 Reviews
4.0

31 Reviews

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31 Reviews of Stephen Neal

August 05, 2024

Dealership Rating
Employee Rating

The dealership made sure we were okay periodically and also made sure the process was smooth. This wasn’t a bad car buying experience. I would recommend others to this location. More

by jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 06, 2024

Audi Dallas responded

Jessica, thank you for sharing 5-stars and noting a great experience with us and noting our team checks in periodically. We appreciate your kind words and look forward to future opportunities to serve you. See you next time. Thanks again!

June 30, 2024

Dealership Rating
Employee Rating

audi dallas service department was ask to do a full check on my audi q5 and found issues and repaired under warranty thanks for great work More

by dmglover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Audi Dallas responded

dmglover, thank you for sharing 5-stars! We're happy to hear our team did great work! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

December 05, 2023

Dealership Rating
Employee Rating

Pleasant People with a outstanding Personality. Explained everything in detail from the Vehicle to Financing. Everything was taken care of in a Exceptional Time More

by Wilfriedvbeesel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Nigo

Dec 05, 2023

Audi Dallas responded

Wilfriedvbeesel, thank you for sharing 5-stars! We're pleased to hear our team is pleasant, explanative and timely! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

October 28, 2023

Dealership Rating
Employee Rating

If I could leave 10 stars, I would. Christian Stovall is an amazing, hardworking, and professional financer at Dallas. He made my first time car buying experience a 10/10 (was a very fa More

by vanessa cadengo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Paul, Christian Stovall , Jasmine (sales rep) , Michael (works in finance/ back department)

Oct 28, 2023

Audi Dallas responded

Vanessa, thank you for sharing 5-stars! We're happy to hear Christian Stovall provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 31, 2023

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Employee Rating

Amazing experience, go see Stephen Neal, he’ll take care of you and Stephen in finance is amazing too! More

by jeffsettle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Rosenkrantz

Aug 01, 2023

Audi Dallas responded

Jeffsettle, thank you for sharing 5-stars and noting an amazing expeirence with Stephen Neal! We're pleased to hear everything was great! We appreciate your praise and look forward to serving you additionally in the future. Take care!

June 18, 2023

Dealership Rating
Employee Rating

Worst dealership ever! Make deals then do not come through. Play number games to just screw you over. Made promises to find me a car then force me to try to buy something o More

by shelbysymmetry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Stephen Rosenkrantz

Jun 21, 2023

Audi Dallas responded

shelbysymmetry, we are sorry to hear that your experience shopping with us was less than pleasant. We passed your feedback to our leadership and understand our Pre-owned Director, Adam Figueroa reached out by phone to go over the numbers again and offer to hold the vehicle for you as requested. Adam noted this AM that after speaking, we could not come to a mutual agreement on final pricing. If anything changes, you may always reach Adam at adam.figueroa@audidallas.com or 214-561-1832. Talk soon. Best wishes!

June 18, 2023

Dealership Rating
Employee Rating

I received outstanding service and professionalism from the team at Audi Dallas. I am a returning customer and a happy customer. Thanks again for all that you do. I will most certainly see you again in abo More

by michael.jax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2023

Audi Dallas responded

michael.jax, thank you for sharing 5-stars and noting great service from Stephen Neal! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

March 02, 2023

Dealership Rating
Employee Rating

Before and during my recent lease deal, I spoke with 6 different Audi dealerships and not one of them was even near to the professionalism, care, honesty, timeliness and attentiveness as the folks I inter More

by Javern8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2023

Audi Dallas responded

Javern8, thank for you for sharing 5-stars! We're happy to hear S Neal, M Mobley, Stephen and the rest of our team provided a professional, honest and attentive experience! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 29, 2022

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Employee Rating

Service was fine. THEN CAME ENDLESS TEXTS FOR A GOOD REVIEW! Relentless and bothersome. It’s not worth the endless text interruptions to use Audi Dallas Service. So... More

by Tom D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 30, 2022

Audi Dallas responded

Tom, we want to thank you for your business and your feedback regarding our follow up text messages for feedback. Your insight regarding the abundant messaging is appreciated and will be passed along to our senior leadership for review to ensure it's in alignment with our expectations. Thank you for taking a moment to share your sentiment and please let us know when we may have the opportunity to serve you again. Best wishes!

April 18, 2022

Dealership Rating
Employee Rating

Awesome customer service from start to the end. I will recommend this dealership to everyone . More

by Tlylegeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa, Epi Garcia

Apr 18, 2022

Audi Dallas responded

Tlylegeorge, thank you for your 5-stars! We're glad to hear our team provided awesome customer service and earned your recommendation! We appreciate your praise. Let us know when we may serve you again. Take care!

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