

Dealership Experience
13 yrs, 4 mos
Industry Experience
13 yrs, 4 mos
145 Reviews
Write a Review145 Reviews of Stephen Mackin
June 21, 2025
In the 8 years we’ve been Gates customers, Brian has been very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a very responsive to both routine and challenging service needs. With our most recent service, he was readily open to pursuing a unique solution to a repair that that had failed several prior attempts. His response certainly built our loyalty and confidence in the Gates customer service. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
June 06, 2025
Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. I trust them with my Highlander and my Camry. More
Other Employees Tagged: Brian Gardner
June 06, 2025
The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terrible service. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
May 26, 2025
The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or if it can wait.. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
May 22, 2025
Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More
Other Employees Tagged: Brian Gardner, Michael Ferrara
May 22, 2025
The staff is always friendly. They are very informative and find answers quickly if needed. They are very informative and find answers quickly if needed. More
Other Employees Tagged: Brien Winston, Marcus Turner , Jocsan Alonso
May 22, 2025
The services provide by the entire team at Gates Toyota worked tirelessly to make sure I was taken care of and comfortable. worked tirelessly to make sure I was taken care of and comfortable. More
Other Employees Tagged: Marcus Turner, Daniel Sanders Castro
May 21, 2025
Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More
Other Employees Tagged: Brian Gardner , A young woman who was GREAT


