Stephen Mackin

Gates Toyota Service is quick and reliable. I trust them with my Highlander and my Camry. I trust them with my Highlander and my Camry. More

by SCWISEMAN1 Verified Customer Verified Customer

Report | Print

The gate Toyota has a good customer service a good working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terribl working understanding with their customers. However, the GM portion of Gates east of Toyota by Aldi’s has a terrible customer service pay and terrible service. More

by Rod Gadson Verified Customer Verified Customer

Report | Print

The service department staff is always friendly, the always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or always let you know what needs to be done. If the find additional problems they let you know if it's something that needs to addressed right away or if it can wait.. More

by ROOKS1145 Verified Customer Verified Customer

Report | Print

Your service department is great. Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never bu Brian always helps me get things right. He’s the only one I will go to as for the cars at the dealership they are limited and sparse. I will never buy a car without test driving at first and the car I was looking at, wasn’t even on the lot. How disappointing. More

by mgelfman0 Verified Customer Verified Customer

Report | Print

Good communication. Work done when expected. Stephen was able to get ahold of me via text which i appreciated Work done when expected. Stephen was able to get ahold of me via text which i appreciated More

by AJBMILLS Verified Customer Verified Customer

Report | Print

The staff is always friendly. They are very informative and find answers quickly if needed. They are very informative and find answers quickly if needed. More

by STEVENSMARINE Verified Customer Verified Customer

Report | Print

The services provide by the entire team at Gates Toyota worked tirelessly to make sure I was taken care of and comfortable. worked tirelessly to make sure I was taken care of and comfortable. More

by TERRY LANG Verified Customer Verified Customer

Report | Print

Excellent, congenial, effective and thoughtful customer service. Horrible use of styrofoam-it ruins the environment service. Horrible use of styrofoam-it ruins the environment More

by sbarton3 Verified Customer Verified Customer

Report | Print

Took my 2023 Corolla in 5000 mile service. The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call te The service department broke my front bumper then tried to hide it by just tucking my splash guards on the wrong side of one another. I get a call telling me that they will fix their damage if I pay 800 dollars. This is beyond deceitful. Gates has a horrible service manager who hung up on me. Extremely professional kind of response. Stay as far away from Gates as possible. Very deceitful people across-the-board. Buyer beware! More

Report | Print

The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait. like always , thank you , very clean envioment , price is very fair. never a very long wait. More

by ROSEBUDLAX7 Verified Customer Verified Customer

Report | Print