Dealership Experience
14 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
Specialties & Trainings
Lexus Certified Master Sales and Leasing
45 Reviews
Write a Review45 Reviews of Stephen Ham
December 13, 2020
Our family has bought or leased over half a dozen cars from what is now Darcars Lexus of Englewood. Recently I visited the show room with little intention to trade in my Lexus. The deal that was offered from what is now Darcars Lexus of Englewood. Recently I visited the show room with little intention to trade in my Lexus. The deal that was offered was just too good to ignore and two days later I had upgraded our ride with a reduction in cost! Sales Consultant Stephen Ham and General Manager Chris Vassallo made the process quick and painless. Anyone considering a new car would be doing themselves a disservice if they did not stop by Darcars Lexus of Englewood. And their service department takes excellent care of their clients and their cars. More
August 13, 2020
Highly Recommended. Stephen was very helpful and understood our requirements. This dealership is one of the best I've seen around. We have been working with Tri-County lexus for last six years and t understood our requirements. This dealership is one of the best I've seen around. We have been working with Tri-County lexus for last six years and they are not even close to providing customer service to the level Darcar Lexus does. More
Other Employees Tagged: Joe Grawehr , Jeff Barowski
June 23, 2020
My first visit was to browse and see what the inventory was for used cars. Stephen was very helpful and not at all pushy that I returned and purchased a new car instead of a used one. I am very happy wit was for used cars. Stephen was very helpful and not at all pushy that I returned and purchased a new car instead of a used one. I am very happy with the service provided and would recommend him to anyone. Toni from financing was very helpful as well. More
Other Employees Tagged: Toni (Financing)
October 29, 2019
Service care is less quality than the Sales Experience After being invited by Lexus to have the Data Communication Module (DCM) re-programmed, I contacted Lexus of Englewood, where I purchased & have it After being invited by Lexus to have the Data Communication Module (DCM) re-programmed, I contacted Lexus of Englewood, where I purchased & have it serviced. By the way, the DCM is essential if you use Safety Connect. It's used to find your exact location if you are requesting emergency assistance. When arranging my appointment I learned loaners are not available until further notice, due to an insurance issue. So I chose to wait for my vehicle while the new software download process took place. However, when arranging the appointment, i was not informed that the process takes 4 1/2 hrs. It was only when I arrived at their Service Center did I learn about this extended delay. Unfortunately for me I live out of state, & with no loaners available, my wait went from 2 hrs to 4 1/2.hrs . Since this is a Manufacturers Recall, It would appear this dealership would have a better, customer friendly way to communicate upfront the important details of: having to wait over 4 hrs. Especially if you live out-of-state & there are no loaners available. After all these are details appearing on their computer screen when you call to make the appointment. More
Other Employees Tagged: Steve Tedesco
September 01, 2019
Outstanding work I was so happy with the time I spent and purchase of my car. The salesman helped me thru the end transaction smoothly. I’ll recommend this salesman I was so happy with the time I spent and purchase of my car. The salesman helped me thru the end transaction smoothly. I’ll recommend this salesman and the dealer. More
Other Employees Tagged: Simone Morejon
July 03, 2019
Best Dealership in east coast!! Nice peoples taking good care of your visit. Helps you for best deal of your choice and satisfactory delivery of your vehicle. Recommend lexus of engl Nice peoples taking good care of your visit. Helps you for best deal of your choice and satisfactory delivery of your vehicle. Recommend lexus of englewood!! More
Other Employees Tagged: Eric Kim, Aileen Siekmann, Ryan Yoon , Jeff Barowski, Carmine Demaio, Chad Kunz, Chris Vasallo
June 05, 2019
Super helpful and friendly, great dealership Stephen, Chad and Max were all excellent. Super helpful with all of our questions and really made the car buying experience less stressful. I would re Stephen, Chad and Max were all excellent. Super helpful with all of our questions and really made the car buying experience less stressful. I would recommend Lexus to Englewood to anyone looking to purchase a new vehicle. More
Other Employees Tagged: Chad Kunz, Max
June 01, 2019
One of the best Lexus locations This is my third car from Lexus of Englewood, I drove all the way from Brooklyn, Ny each time and I’m always satisfied. The cars are always fully load This is my third car from Lexus of Englewood, I drove all the way from Brooklyn, Ny each time and I’m always satisfied. The cars are always fully loaded and exclusive. The Staff are extremely considerate in your satisfaction with a purchase of Lexus. I was very impressed with Stephen Ham knowledge of Lexus cars and his determination to make sure you are aware and satisfied with your purchase of a luxury car. Thank you to all the staff at Lexus of Englewood. More