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Stephen Elliot
Stephen Elliot at Hartford Toyota
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Stephen Elliot

Service Advisor

Hartford Toyota

135 West Service Road
Hartford, CT 06120

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4.6
95 Reviews

Thank you for reading! Originally from Middletown CT, I graduated from MHS class of 2003, go blue dragons! One of my first jobs was as a detailer working for Middletown Toyota in the body shop. I always felt something when working with cars and people. Eventually I went to Technical School to be a technician in the Automotive Industry. This led me to where I am today, and I love every minute of it. I am now married to my beautiful wife Danielle who has brought our lovely Daughter Ava into the world. I like to spend my free time with my family doing activities such as going to the park, going swimming and sometimes just lounging around. If you have any questions, don't hesitate to ask!

Dealership Experience

12 yrs

Industry Experience

14 yrs, 6 mos

Specialties & Trainings

Fully Trained Automotive Technician and Service Adisor

4.6

95 Reviews

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95 Reviews of Stephen Elliot

May 23, 2024

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Employee Rating

Everyone was really helpful and made the process super easy! I love my new car and this is the 6th car we have bought from Hartford Toyota Superstore. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Webster, Bo Myta, Pat Esposito, Brianna (Bri) Garay, Emarkh Bayramov

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May 29, 2024

Hartford Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. The Team at Hartford Toyota

May 18, 2024

Dealership Rating
Employee Rating

Had my brake line leak fixed on my 95 toyota 4runner. It also required replacing my master cylinder and brake liner. I asked for the replaced parts as permitted. Still have not received them. More

by rogeremerick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 18, 2024

Hartford Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Team at Hartford Toyota

May 16, 2024

Dealership Rating
Employee Rating

Took the car in right as scheduled. Explained the work to be done with a cost estimate. Serviced the car without delay. Gave the car back cleaned .Got an itemized receipt for everyt More

by Careyto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 17, 2024

Hartford Toyota responded

Thank you for choosing Hartford Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Hartford Toyota

May 10, 2024

Dealership Rating
Employee Rating

Kept me updated, timing of service and what was needed. Felt comfortable with the entire process. More

by zande87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Hartford Toyota responded

Thanks for sharing your thoughts about your experience with Hartford Toyota. We appreciate your business and hope to see you again soon! The Team at Hartford Toyota

May 10, 2024

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Employee Rating

Had a problem with my GPS/computer in my tundra a tech came out that was very knowledgeable More

by Ednadeau
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 11, 2024

Hartford Toyota responded

Thank you! Stephen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hartford Toyota. The Team at Hartford Toyota

January 17, 2024

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Employee Rating

Thanks for taking very good care of me during whole process of purchasing my lease and for servicing my care More

by Jay Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna (Bri) Garay

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Jan 17, 2024

Hartford Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jay, and look forward to your next visit. The Team at Hartford Toyota

January 16, 2024

Dealership Rating
Employee Rating

Custumer service was good. Representative was very polite. He explained everything well for my oil change. Most of all, I didn't have to pay for service this trip. More

by blakessandra55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bo Myta

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Jan 17, 2024

Hartford Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandra, and don't hesitate to let us know if we can be of further assistance. The Team at Hartford Toyota

December 17, 2023

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Employee Rating

I spent so much money on my car to get it fixed and they haven’t find the problem yet More

by germanmartinez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Dec 20, 2023

Hartford Toyota responded

German, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at Hartford Toyota

December 11, 2023

Dealership Rating
Employee Rating

Always done right with Rep Elliott. That’s why I keep coming back to Hartford Toyota. More

by jdoyle15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 11, 2023

Hartford Toyota responded

We are very happy to hear Stephen provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Team at Hartford Toyota

December 08, 2023

Dealership Rating
Employee Rating

Very pleasant people at the Hartford Toyota and Brandon was a great help as well! More

by Ambrosia B. Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Benyi, Rich McAllister, Richard McAllister, Jr., Jim Webster, Bo Myta, Pat Esposito, Mike Wells, Brianna (Bri) Garay , Brandon

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Dec 10, 2023

Hartford Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you again for choosing Hartford Toyota, we look forward to having you as one of our valued customers for many more years to come! The Team at Hartford Toyota

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