Stephen Baer | Page 3

The Best Nationwide! I bought my used vehicle from Infiniti of Louisville. I have experienced nothing but first class service from the sale to the service! I can’t brag en I bought my used vehicle from Infiniti of Louisville. I have experienced nothing but first class service from the sale to the service! I can’t brag enough about Bill and Anna and all the staff in the service department! Estimates are always provided along with the best customer service anywhere in the nation! Repairs are always fair and prompt. Service is always handled promptly along with very appreciated loaner service anytime my vehicle needed to stay with them for a repair. I strongly recommend them to anyone looking for great value, honesty and respect in a dealership. More

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Best dealership I've dealt with for buying and service I have had a wonderful experience over the last 2 years with my Q50. The buying process was easy, and everyone I worked with was kind and professional I have had a wonderful experience over the last 2 years with my Q50. The buying process was easy, and everyone I worked with was kind and professional. My typical experience historically is that good treatment from dealerships ends after the purchase/first few months, but this has not been the case with Louisville Infiniti. The service center is absolutely exceptional. Without any appointment, you pull up to the service center and are treated kindly and taken care of right away. They are extremely efficient and still have yet to try to sell me something I do not need like I expected. In fact, there is a cosmetic manufacturing defect on my wheels that the dealership could have easily resisted to fix for varied reasons, but have ordered me 4 wheels at no cost to me without any questions asked. My car is washed, and I am out the door with no difficulty whatsoever. Additionally, my car has been so extremely dependable, which is so important due to the driving associated with my job. Thank you, Louisville Infiniti!Thank you, William Bailey and Steve! More

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