Stephanie Thornton | Page 13
F&I Manager
Heritage Toyota Owings Mills
9801 Reisterstown Rd.
Owings Mills, MD 21117
149 Reviews
Write a Review149 Reviews of Stephanie Thornton
September 01, 2018
Excellent transaction Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place Carlos has been a very knowledgeable and accomodating. He tries his best to make you satusfied with your purchase . We will recommend again this place More
Other Employees Tagged: Carlos Subido
August 20, 2018
Welcome to the community Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transit Our family relocated from California. A stressful time and I’m need of 2 cars. I was referred by my employer Classic Catering People. A smooth transition. Ryan and the staff were terrific walking us through every question we had. More
Other Employees Tagged: Levi Lafferty , Will Brown, Rob Long, Ryan Wehler, Blake Zweifel
August 18, 2018
Excellent purchase experience The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. The whole process was very smooth. Sales was very responsive to all questions. They offered me a good price and I took it. No tricks. More
Other Employees Tagged: Joey Cheng
August 09, 2018
Great experience. Great product sold by wonderful people. Friendly and considerate sales and finance personell made for a totally good experience at a car dealership! N Great product sold by wonderful people. Friendly and considerate sales and finance personell made for a totally good experience at a car dealership! No high preasure, questions answered in friendly way. I'd do it again. More
Other Employees Tagged: Will Brown, Joey Cheng, Dajour Durrant
August 08, 2018
Satisfaction expectations exceeded, first vehicle purchase Scott earned by respect immediately by taking the time to ensure that he understood my needs before beginning to provide solutions. By consistently e Scott earned by respect immediately by taking the time to ensure that he understood my needs before beginning to provide solutions. By consistently ensuring that the products and services he was recommending were targeted to my needs, Scott helped me feel comfortable and empowered. When options on the lot did not meet my goals, Scott was quick to engage other locations to find me a better vehicle. Scott worked very hard to ensure that I would get the most value for my budget. I felt no pressure to make decisions I did not want to, and Scott made sure that any additional product or service he offered displayed direct value to my goals. Scott made every effort to answer any question I had, and has followed up several times since my purchase to ensure that I continue to be satisfied with my purchase. I fully recommend Scott to any person looking to purchase a vehicle. More
Other Employees Tagged: Scott Coffman, I don't know the service peoples' names, but they did a great job too
August 04, 2018
Second Purchase in 3 years - Return Customer Carlos has sold us two new Toyota vehicles in three years, a Corolla and a Tacoma. Everyone at the dealership provides outstanding service. We highly Carlos has sold us two new Toyota vehicles in three years, a Corolla and a Tacoma. Everyone at the dealership provides outstanding service. We highly recommend calling Carlos and making an appointment. Internet pricing is a nice feature and the prices are the best around. More
Other Employees Tagged: Will Brown, Carlos Subido
July 17, 2018
A wonderful experience. It was a great experience. They were friendly and knowledgeable. Customer service exceeded expectation. I felt comfortable making this purchase. When It was a great experience. They were friendly and knowledgeable. Customer service exceeded expectation. I felt comfortable making this purchase. When I need a new vehicle. I will return. More
Other Employees Tagged: Evon Greene
July 05, 2018
Exceptional Evonne and Stephanie were absolutely wonderful to work with. They were very patient and encouraging through the entire process. I completely trusted Evonne and Stephanie were absolutely wonderful to work with. They were very patient and encouraging through the entire process. I completely trusted them to help me make a good decision regarding my purchase of 2018 Toyota Highlander. I absolutely love the vehicle! More
Other Employees Tagged: Evon Greene
July 02, 2018
Successful experience Our trip to Heritage Toyota was a successful one. We were treated with respect and everyone we worked with was professional and well versed in the veh Our trip to Heritage Toyota was a successful one. We were treated with respect and everyone we worked with was professional and well versed in the vehicles as well as financing options. Our salesman was open to our situation and provided us with options to meet our needs. We were pleased and it made the 2 plus hour drive worth the time. More
Other Employees Tagged: Jason Stine, Ryan Wehler
June 21, 2018
great people to work with Ms thorton was very helpful and friendly on a rather boring subject matter ie paperwork. As I was an out of state buyer she took the time to answer m Ms thorton was very helpful and friendly on a rather boring subject matter ie paperwork. As I was an out of state buyer she took the time to answer my many DMV type questions , great job . Thank you Dan and Barb from delaware More
Other Employees Tagged: Rob Long, Steve Poisal, Carlos Subido
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