Stephanie Thornton
Stephanie Thornton at Heritage Toyota Owings Mills

Stephanie Thornton | Page 11

F&I Manager

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

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5.0
145 Reviews
5.0

145 Reviews

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145 Reviews of Stephanie Thornton

January 05, 2019

Dealership Rating
Employee Rating

Ok I have had better experiences - My sales man wasn’t the friendliest I have ever met. - He pulled my credit score in order to give me a more accurate monthly payment yet the rate More

by Priscy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Subido

Sep 10, 2019

Heritage Toyota Owings Mills responded

Hello, thank you for your review; we regret to hear that you were not completely satisfied with your experience at Heritage Toyota Owings Mills. If you'll give us a call at your convenience we'll be happy to address any lingering concerns. Your feedback and satisfaction are very important to us!

December 11, 2018

Dealership Rating
Employee Rating

Very good The sale person and finance department were professional and quick. They answer all our questions. The model of the car we wanted was available. The m More

by Katya
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Nagapetov

Dec 12, 2018

Heritage Toyota Owings Mills responded

Congratulations on your new vehicle, Katya! We are very happy to have provided you with such a positive experience! We are looking forward to your next visit! Take care!

Dec 12, 2018

Heritage Toyota Owings Mills responded

Katya, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. We look forward to your next visit! Take care!

December 04, 2018

Dealership Rating
Employee Rating

By far the best experience I’ve bad buying a car Everyone at the dealership was polite and professional. The sales rep, Ryan was Incredibly knowledgeable about the vehicle I was buying. He answered More

by Guitar2Lidder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Lafferty , Ryan Wehler

Dec 06, 2018

Heritage Toyota Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a wonderful day!

December 03, 2018

Dealership Rating
Employee Rating

Great Dealership Got a great deal on a new Camry. They made it very easy. My salesman, the manager, and finance person were awesome. They really have it together there More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Nagapetov

Dec 06, 2018

Heritage Toyota Owings Mills responded

Hi Kirk, thank you for taking the time to leave a review for us at Heritage Toyota Owings Mills. We're happy we could meet your expectations! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

November 30, 2018

Dealership Rating
Employee Rating

Amazing Experience!!! Everyone was great worked with Kyle, Jim,and Stephanie to get me a Toyota RAV4, runs beautifully. Never had a Toyota, so Kyle was like a encyclopedia More

by Rap31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dixon

Dec 04, 2018

Heritage Toyota Owings Mills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Toyota Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2018

Dealership Rating
Employee Rating

Best Dealer and Staff Toyota Heritage in Owings Mills is the best dealer I’ve been to. Carlos was very accommodating and even came in on his day off to help me with my car More

by babyrav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Subido

Nov 21, 2018

Heritage Toyota Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 21, 2018

Heritage Toyota Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2018

Dealership Rating
Employee Rating

Bought a new baby! Econ green responded to my online inquiry. He was on top of things immediately. Fast friendly and eager to please!! Could ask for a better rep! More

by Jazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evon Greene

Nov 21, 2018

Heritage Toyota Owings Mills responded

Jazz, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 14, 2018

Dealership Rating
Employee Rating

Great experience Excellent customer service. Very pleasant staff. Very knowledgeable and helpful Salesperson was not pushy. They staff made the car buying experienc More

by Highlander19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Wehler, Blake Zweifel

Nov 14, 2018

Heritage Toyota Owings Mills responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 10, 2018

Dealership Rating
Employee Rating

Kyle Dixon is terrific!k Kyle helped me with the necessary paperwork to purchase my out of lease vehicle! He was professional and personable and the whole process was seamless More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Dixon

Nov 13, 2018

Heritage Toyota Owings Mills responded

Lynn, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

November 07, 2018

Dealership Rating
Employee Rating

Smooth Customer Experience I had a great experience purchasing my 2019 Toyota Camry. My salesperson Vlad, was great. He showed great knowledge & patience. The staff is great and More

by MomDot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Long, Vladimir Nagapetov

Nov 09, 2018

Heritage Toyota Owings Mills responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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