Stephanie Smith
Stephanie Smith at Mercedes-Benz of Owings Mills

Stephanie Smith

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Stephanie Smith

July 10, 2025

Dealership Rating
Employee Rating

I don't usually visit the dealership for repairs on account of pricing anxiety. Stephanie did an amazing job of getting my car set up for service and scheduling a follow up plan and making sure I knew More

by andrethedino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2025

Dealership Rating
Employee Rating

Stephanie Smith was a great advisor during my visit. She was helpful and I will see her again. More

by hsimons
Recommend Dealer
Yes
May 12, 2025

Mercedes-Benz of Owings Mills responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 26, 2025

Dealership Rating
Employee Rating

Thank you for taking care of my vehicle. Nice working with Stephanie Smith. I will return. More

by Soninded
Recommend Dealer
Yes
Mar 28, 2025

Mercedes-Benz of Owings Mills responded

Hello, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Dealership Rating
Employee Rating

My experience with buying this new vehicle was a great one. Elliott could not have been more helpful and informative. I would definitely recommend him to anyone buying a new car. More

by hgoldberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robb Banks, Elliott Bourne III

Mar 03, 2025

Mercedes-Benz of Owings Mills responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 14, 2025

Dealership Rating
Employee Rating

Stephanie Smith was helpful during my visit! I appreciate her business every time I visit. I will continue to see her. More

by hgoldberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 20, 2025

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2024

Dealership Rating
Employee Rating

I am a return buyer and I worked with Dennis both times. He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend More

by Dr. Jkane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Epps, Mahaman Kolo

Dec 03, 2024

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. Thanks for the recommendation, and have an amazing day!

July 27, 2024

Dealership Rating
Employee Rating

Lucy was amazing - knowledgeable, patient, and provided great advice. She showed me around the cars, explained features, and more. I will definitely return to visit again and thank you, Lucy! More

by EduardoTejeda17
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle, Lucy Yun

Jul 29, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 03, 2024

Dealership Rating
Employee Rating

Thank you so much! Lucy was amazing and super helpful and fun! Just a joy to work with! I can’t wait to come back to visit. Outstanding service! More

by dnbrooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucy Yun, Mahaman Kolo

Jul 04, 2024

Mercedes-Benz of Owings Mills responded

Hello, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Owings Mills. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve More

by Happycustomer1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2024

Dealership Rating
Employee Rating

Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More

by Tootall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! Our team is available should you require any extra help.

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