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Stephanie Roffo
Stephanie Roffo
Customer Experience Manager
Herb Chambers BMW of Sudbury
128 Boston Post Rd
Sudbury, MA 01776
15 Reviews
15 Reviews
Write a Review15 Reviews of Stephanie Roffo
September 26, 2024
Yordanys professionalism exceeded expectations. Very knowledgeable, personable and professional. Stephanie requested him and she always goes over and above for BMWs customers. Thanks to both of the Very knowledgeable, personable and professional. Stephanie requested him and she always goes over and above for BMWs customers. Thanks to both of them More
by MMN
Other Employees Tagged: Phil Hunt, Yordanys Perez
August 27, 2024
BMW of Sudbury is always great with servicing my vehicle, Yordany' s has been my advisor past couple of times and I always leave happy with the experience Yordany' s has been my advisor past couple of times and I always leave happy with the experience More
by tonia888
Other Employees Tagged: Yordanys Perez
March 22, 2024
It’s not a secret! This store is an absolute example and definition of Luxury Treatment. I would highly recommend ! This store is an absolute example and definition of Luxury Treatment. I would highly recommend ! More
by Jrcef5
Other Employees Tagged: Henry Ding, Charlie Karkaetedes, Wilson Dowridge, Manny D’Ambrosio, Michael Walsh Jr., Joseph D'Alfonso, Chris Fasano, Ray Hovsepian, Karen Peterson
January 18, 2024
Appointment was secured in a timely fashion. Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed befor Text updates were great. Being able to have a loaner vehicle is icing on the cake. Nick had the paperwork for drop-off and pick-up completed before I arrived each time, definite time saver. I'll be back in a few months to have normal wear and tear items replaced as requested by the technician. More
by tammy3764
Other Employees Tagged: Nick Sullivan
November 09, 2023
Karen in service was so helpful! She helped me with my loaner and my car only took a couple of hours to be serviced. She helped me with my loaner and my car only took a couple of hours to be serviced. More
by Sdbry
Other Employees Tagged: Charlie Karkaetedes, Manny D’Ambrosio, Joseph D'Alfonso, Robert Cappelletti, Joshua Kem, Karen Peterson
October 05, 2023
I would drive a million miles to bring my BMW here for service (and I will pay for the gas) service (and I will pay for the gas) More
by steve
Other Employees Tagged: Edward Painter , Robert Cohoon, Maurah Lee, Sam Lynch, mechanic
July 28, 2023
Very much appreciate the competence, professionalism, and fair pricing of all the staff. Special thanks to Maurah Ann Lee, service advisor, and Sam Lynch, mechanic, for outstanding performance, fair pricing of all the staff. Special thanks to Maurah Ann Lee, service advisor, and Sam Lynch, mechanic, for outstanding performance, More
by steve
Other Employees Tagged: Maurah Lee, Alisha Schofield, Sam Lynch, mechanic
April 26, 2023
Stephanie is the best and always goes out of her way to make sure your needs are handled professionally in providing a world class customer experience. I cannot say enough about her and know that she is a make sure your needs are handled professionally in providing a world class customer experience. I cannot say enough about her and know that she is a great representative of the Herb Chambers brand. Thanks Stephanie and appreciate all your help. More
by carloc2002
Other Employees Tagged: Travis Ewen
April 07, 2023
We are very happy with both sales and service. Our new X5 has had a few problems, that were all handled perfectly. Thank you. Our new X5 has had a few problems, that were all handled perfectly. Thank you. More
by Trudy0829
Other Employees Tagged: Charlie Karkaetedes
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