Stephanie Frazier
Stephanie Frazier at Subaru of Kennesaw

Stephanie Frazier | Page 2

Internet Sales and Leasing Manager

Subaru of Kennesaw

905 Ernest Barrett Pkwy
Kennesaw, GA 30144

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5.0
83 Reviews
5.0

83 Reviews

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83 Reviews of Stephanie Frazier

June 07, 2023

Dealership Rating
Employee Rating

First Subaru purchase made easy by Stephanie. Very knowledgeable about the vehicle and helpful to make sure we found exactly the right Outback trim level we wanted. Dealership gave us a very good More

by CAllen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2023

Subaru of Kennesaw responded

Hi Callen, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

April 26, 2023

Dealership Rating
Employee Rating

Third Subaru we have purchased from same sales associate (and second one in the last month). Great cars and superb associates. More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 20, 2023

Subaru of Kennesaw responded

Max, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2022

Dealership Rating
Employee Rating

Stephanie was an awesome salesperson for Kennesaw Subaru. She walked me through everything I needed to know regarding my new car. She reiterated that if I had any questions, please give her a call at any tim More

by STRWBREJAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 11, 2022

Dealership Rating
Employee Rating

I made the deal over the phone; Stephanie returned all my calls and answered my questions efficiently and quickly. When I arrived to purchase the Outback, happily, there were no surprises. No last-minute ad More

by RL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 18, 2022

Dealership Rating
Employee Rating

Everyone made this used car purchase a breeze and a welcoming experience. big thank you to everyone involved! More

by Apizarro118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Scarbrough, John Melchiore

January 05, 2022

Dealership Rating
Employee Rating

Very positive experience buying my 2019 Subaru Outback. Worked with Stephanie online and Travis in person for my test drive and ultimate decision to purchase. Initial inquiry via Online/Email communication More

by gailnielsen101
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Deem , Travis Holtzclaw

December 16, 2021

Dealership Rating
Employee Rating

Very Professional, friendly, and Helpful.Explained all Very Professional, friendly, and Helpful. Explained all the options and features very well. Go test drive a Subaru here. More

by Al Swanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Boggs, Morris Kleinman

December 11, 2021

Dealership Rating
Employee Rating

Excellent service, Knowledgeable and Professional Sales Team, Feature rich option packages, Emphasis on quality and vehicle safety. Great Experience. More

by dlpatora
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Abad

July 27, 2021

Dealership Rating
Employee Rating

She doesn't have the attitude to answer my question in good faith. I think the most important thing for a sales person is honesty with customers. More

by Yuki
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 27, 2021

Yuki responded

After selling the car to me, a sales person Stephanie Frazier who sold the car to me wasn't honest with me. The most important thing for a sales person is to treat customers in good faith. Not only did she lie to me, she also showed suspicion of me. All sales person are kind until they sell a car to the buyer. However, I think that the most important thing as a sales is the attitude toward customers after selling. I even feel mercy on this person who tells lies and protects her position. If she calls me a liar, look at the video from the surveillance camera. Everybody should be able to see what she did to me.

April 30, 2021

Dealership Rating
Employee Rating

It was time for my new lease and as ALWAYS, Stephanie Frazier could not have been more helpful! She is so kind, considerate and knowledgeable answering my questions before I even ask. She takes my throu More

by RAINBOW1RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 01, 2021

Subaru of Kennesaw responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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