Stephan Larson

Purchased a used Vehicle. It made it 12 miles off the lot, before issues. The sales person was great about trying to help. After it was decided the vehicle would be returned i It made it 12 miles off the lot, before issues. The sales person was great about trying to help. After it was decided the vehicle would be returned is when the real headaches began, when issued a refund check it bounced. The finance department didn't authorize it because they forgot. And it took an entire afternoon for the dealership to get the vehicle from a shop 5 miles away so I could retrieve my property. More

by Wolfasleep Verified Customer Verified Customer

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I recently purchased a used vehicle from Joe Ferguson Buick GMC a few weeks ago and I have to say, best car purchase experience ever! I saw the car online and inquired about it via text message. Their re Buick GMC a few weeks ago and I have to say, best car purchase experience ever! I saw the car online and inquired about it via text message. Their response time was super quick and they were very helpful, answering all of my questions! I drove 2 1/2 hours to see and to test drive the car. When I arrived, I was greeted by Jaselyn Ivy (Internet Sales Manager) and Stephan Larson (Sales Manager) with a very warm welcome; both making me and my family feel important. The Finance Manager Bill Himes was great, easy to work with and very friendly to myself and family. I also got the opportunity to meet the owner Dave Stock who was super fun to talk to and made you feel like you were a part of the Ferguson family! And his car collection is really fun to check out! If you're in the market for a Buick or GMC, if you don't buy it here, then you're missing out on a top-notch dealership! More

by rorymill Verified Customer Verified Customer

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Every time I go to the dealership, I have a great experience. Daniel always takes care of me and all your workers are awesome. I appreciate you, guys.Have a happy new year experience. Daniel always takes care of me and all your workers are awesome. I appreciate you, guys.Have a happy new year More

by KATHY.MILNER Verified Customer Verified Customer

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Joe was fantastic! Best experience I had with a salesman! Didn’t feel pressured at all! Very pleased with the staff! Bill handled my financing superbly! Best experience I had with a salesman! Didn’t feel pressured at all! Very pleased with the staff! Bill handled my financing superbly! More

by JEFF1CC Verified Customer Verified Customer

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I went in without any idea of what I wanted. I told Stephen I wanted a smallish SUV that still had some zippy-ness to it. He was able to translate my random thoughts into my Genesis which I am e I told Stephen I wanted a smallish SUV that still had some zippy-ness to it. He was able to translate my random thoughts into my Genesis which I am extremely happy with and it's what I was looking for without really knowing it. More

by ERIN860313 Verified Customer Verified Customer

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Staff was very easy to work within and out. In a short time, hopefully they send me my block heater chord In a short time, hopefully they send me my block heater chord More

by jeffgreen855 Verified Customer Verified Customer

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Nice experience, very clean environment, friendly personal, they give me a clear information of the repairs and call me when it was done! Highly recommended!!! personal, they give me a clear information of the repairs and call me when it was done! Highly recommended!!! More

by ERNESTOLISI Verified Customer Verified Customer

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They don't check the vehicles fluids when they sale a vehicle, all was low or have very little in it. It took them all day to process the sale and had to wait for other employees to show up to complete t vehicle, all was low or have very little in it. It took them all day to process the sale and had to wait for other employees to show up to complete the sale. More

by abratton623 Verified Customer Verified Customer

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This dealership is very good and responsible, and customer service is excellent, I would recommend. customer service is excellent, I would recommend. More

by STEVEWSHAW45 Verified Customer Verified Customer

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Thank you for a quick service appointment with excellent communication. Lounge is kid friendly too! communication. Lounge is kid friendly too! More

by heather.hegert10 Verified Customer Verified Customer

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