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Stephan Bonny
Stephan Bonny at Audi West Palm Beach

Stephan Bonny

Service Advisor

Audi West Palm Beach

2101 Okechobee Boulevard
West Palm Beach, FL 33409

5.0
27 Reviews
5.0

27 Reviews

Write a Review

27 Reviews of Stephan Bonny

January 05, 2024

Dealership Rating
Employee Rating

Took excellent care of me even sent a technician outside to go over all the technology in the car so that now I understand how to use everything very satisfied. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romeo, Ryan Fresquez

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Jan 15, 2024

Audi West Palm Beach responded

Ed, thank you for this great review and for choosing Audi West Palm Beach!

November 19, 2023

Dealership Rating
Employee Rating

Great experience and Stephan my service advisor is the best he is very knowledgeable about the vehicles. More

by Fullerc1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Audi West Palm Beach responded

Thank you. We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to see you again in the future. Take care!

November 10, 2023

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Employee Rating

Service experience is always top notch. Everyone on the team is proactive, attentive and caters to my needs. More

by gfarmerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Audi West Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 30, 2023

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Employee Rating

took me on time. ...finished in less time than quoted....all good...service writer was very pleasant and attentive. More

by Mark.Hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023

Audi West Palm Beach responded

Mark, thank you for this great rating and review! We truly value your feedback and your business.

August 04, 2023

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Employee Rating

Service director needs desperate help. Constantly staring outside of his office. Very uncomfortable. Felt like a zoo animal. Sickening. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Romeo, Jenn Rodriguez, Lewis Pichardo, Ryan Fresquez, Brisnette Francisco, Ben Grossman, Rick Kelstrom, Alleyah Largaespada, Jessica Morales

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Aug 04, 2023

Audi West Palm Beach responded

Thank you for this feedback. We're regret to see that you didn't have the best experience at our dealership. Would you mind sending us a message to vip@audiwpb.com with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 30, 2023

Dealership Rating
Employee Rating

Great; 10 out of 10;Thanks to Osner; & the entire team; my 3rd Audi purchased! More

by Frank LaMar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Osner Jeanlouis, Norbey Tobon , Bosh in Service a #10

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Jul 12, 2023

Audi West Palm Beach responded

Frank, thank you for this great review on your recent visit here at Audi West Palm Beach with Osner. We are so please to hear you had a great experience and look forward to seeing you again in the future!

June 27, 2023

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Employee Rating

Customer service department is top notch. Sales department does what they can to work within your parameters. More

by m.galin
Recommend Dealer
Yes

Other Employees Tagged: Chad Childs, Gabriel Lenchus

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Jul 12, 2023

Audi West Palm Beach responded

Thank you for this 5-star review on your visit here at Audi west Palm Beach. We truly appreciate your feedback and look forward to seeing you again!

May 14, 2023

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Employee Rating

Was a fantastic service experience! Their service department is way better than what I’ve experienced at Audi of Stuart. I will definitely be back. More

by Tony Losh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2023

Audi West Palm Beach responded

Thanks for your feedback on your recent visit to Audi West Palm Beach. I'm glad to hear that our team was able to assist you and provide a positive experience. We hope to see you again in the future!

April 15, 2023

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Employee Rating

Excellent service, customer care and courtesy. I would highly recommend Audi West Palm Beach for any car care . More

by Psarkesian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 18, 2023

Audi West Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 04, 2023

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Employee Rating

I was greeted at the service center and promptly escorted to my service rep right on time for my appointment. More

by Jake516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Romeo, Jenn Rodriguez, Lewis Pichardo, Ryan Fresquez, Brisnette Francisco, Ben Grossman, Rick Kelstrom, Alleyah Largaespada, Jessica Morales

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Mar 10, 2023

Audi West Palm Beach responded

Thank you for this 5-star rating and review! We truly appreciate your feedback.

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