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Steph Gordon
Steph Gordon at Volkswagen of Duluth
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Steph Gordon

Lot Attendant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Steph Gordon

October 19, 2024

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Employee Rating

Fast, friendly, informative, fair. There is a special energy you feel when you are first greeted. The entire team cares about every customer! More

by hawgski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Bill Fronckiewicz, Luke Michelson, Justin Kyllonen, Tanner Mariucci, Trevor Oetter

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Oct 21, 2024

Volkswagen of Duluth responded

Thank you for your wonderful 5-star review! We're so glad to hear that you felt welcomed and well taken care of from the moment you arrived. Our team works hard to create a positive experience for every customer, and we're thrilled to know that it made an impression on you. We truly appreciate your feedback and look forward to serving you again soon!

October 10, 2024

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Employee Rating

They were very nice and helpful. They even washed my car for me. I would definitely recommend this dealership to a friend. More

by NADADOG2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Bill Fronckiewicz, Luke Michelson, Justin Kyllonen, Tanner Mariucci, Trevor Oetter

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Oct 10, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our Service Department. It’s great to know that our team was able to help and even take the extra step of washing your car. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

September 17, 2024

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Employee Rating

Great service and staff. Appreciate being kept informed as the process goes on regarding the status of my vehicle and any problems that are come across. More

by sherwood2619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman

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Sep 17, 2024

Volkswagen of Duluth responded

Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!

September 01, 2024

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Employee Rating

They are also making sure that they are being very helpful and answer all of your questions. More

by Lantybonn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Kukowski

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Sep 03, 2024

Volkswagen of Duluth responded

Thank you for your fantastic review! We’re delighted to hear that our sales team was so helpful and attentive to all your questions. Providing excellent service and support is our top priority, and it’s great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out to Jake or any of our staff. Enjoy your new vehicle and thanks again for choosing Volkswagen of Duluth!

August 23, 2024

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Employee Rating

Service people were very friendly and they did a great job working on my car. More

by enrtut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Bill Fronckiewicz, Luke Michelson, Justin Kyllonen, Tanner Mariucci, Trevor Oetter , Amber Blaylock, Aviana Skytta

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Aug 23, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!

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