Steffani Hidalgo

Steffani made the buying experience worth the purchase. She explained all options. She made me feel at ease. No pressure to buy. She explained all options. She made me feel at ease. No pressure to buy. More

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Had a really good experience at echo park with Steffani H she made my first time buyer a really smooth and easy process she made my first time buyer a really smooth and easy process More

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Great experience, they had the exact car I wanted and for a fair price. I did the paperwork online and just had to pick it up. a fair price. I did the paperwork online and just had to pick it up. More

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Not a great experience. Originally would not let me use my financing then lied to me and told me the car was sold even though I had an appointment set. 2 days later I was ca Originally would not let me use my financing then lied to me and told me the car was sold even though I had an appointment set. 2 days later I was called and said the vehicle is available again. Purchased vehicle and was originally told panel could be repaired and then was told with vehicles over 80k miles they don’t repair the same as others. There was a previous repair to the passenger fender that was not done right. The day I purchased taillight was out on same side as damage. Had to get that fixed and then went to car wash and water pour in front windshield. Waiting to get that fixed. Also going to have to take vehicle to body shop and pay for the repairs that echo park would not do on my own. Also got the car on empty when I purchased and the manager would only put half a tank of gas even though I have had issues from the beginning. Would not recommend. Only person that seemed like she cared was Katee everyone else I spoke with did not. They give you a 250 mile 7 day return policy which is not enough time to find everything that is wrong with the vehicle. Even through it supposedly went through a thorough inspection. Buyer beware. More

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Steffani Hidalgo did a wonderful job. She helped make the car buying experience easy and quick. I will definitely come back to Echo Park New Braunfels. She helped make the car buying experience easy and quick. I will definitely come back to Echo Park New Braunfels. More

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I signed a contract . Then I had to sign a new one which was different. Then I had to sign a new one which was different. More

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