Stefan Stefanovic

My first purchase with Gaudin went smooth, not so for the second. I ordered a Mustang Mach-E and placed a $500 deposit on the car. I started to get suspicious when the dealer stopped returning my calls and second. I ordered a Mustang Mach-E and placed a $500 deposit on the car. I started to get suspicious when the dealer stopped returning my calls and emails. After approximately 7 months, I contacted Ford corporate and was told the my car had been sold TO SOMEONE ELSE WITHOUT MY PERMISSION. My wife and I just had a baby and really needed the car. Please be very careful when dealing with Gaudin as it appears that they place profit ahead of doing right by their customer. More

by billy46 Verified Customer Verified Customer

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I just purchased a Certified Used F15 Pickup truck. One week later, message from the dashboard reminding me to have oil change soon. I also found out the glove box cover was broken. If I bring back One week later, message from the dashboard reminding me to have oil change soon. I also found out the glove box cover was broken. If I bring back the pickup truck to complain, I think I waste more fuel for nothing in return from the dealer. Sorry to tell the truth. More

by agsusa08 Verified Customer Verified Customer

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I purchased a used certified 2018 f150 lariat from Dejan on Saturday. Two days later the engine light comes on it’s a P0012 Intake Camshaft Position Timing - Over-xxxxxxxx (Bank 1). I tell Dejan I needed it on Saturday. Two days later the engine light comes on it’s a P0012 Intake Camshaft Position Timing - Over-xxxxxxxx (Bank 1). I tell Dejan I needed it checked out. I bring it over next day talked to the Used car service center rep /supervisor and he tells me that all he did was reset the check engine light without physically looking at the engine. I take it home and not even a couple hours go by and the check engine light comes on again. I text Dejan and he refers me to Ryan from the service department. I tell Ryan I need this need to be fixed, he then tells me that if it is what he think is wrong with the truck he could not get it done within the week( I travel for work). He then proceeded to tell me that i can get it done elsewhere due to my warranty. I’m 4 days of ownership of this truck and I feel that Gaudin Ford does not take ownership of their work/problem. If I made a product and sold it to someone and they tell me it’s defective, I DONT tell them that it’s not an issue and the product works fine and I DONT tell them I don’t have time to fix it for them and go elsewhere to get it done after a couple days of ownership. I’m upset in the service that was provided to me. Gaudin ford has been around 100years? Im sure you had great service at one point to last 100 year, but from what I had witness I’m not sure Gaudin Ford will last much longer if this continues More

by nguyendant Verified Customer Verified Customer

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Friendly service that was both fast and thorough. I got a great deal on a used car. I got a great deal on a used car. More

by oscarazuniga Verified Customer Verified Customer

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The staff was great. very helpful and explained everything. Bought a Escape and couldn't be happier. very helpful and explained everything. Bought a Escape and couldn't be happier. More

by yuro817 Verified Customer Verified Customer

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Amazing vehicles, great prices and the staff is so friendly I really felt like we were old friends….so happy with my 2022 Ford Explorer!! I will definitely be making my future car purchases from here! friendly I really felt like we were old friends….so happy with my 2022 Ford Explorer!! I will definitely be making my future car purchases from here!! Feels like home More

by Mechele Verified Customer Verified Customer

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Fabulous experience from the get go. Excellent communication from my sales person weeks before the car arrived and up-to-the-minute updates as the car was being prepared for delivery. The transact communication from my sales person weeks before the car arrived and up-to-the-minute updates as the car was being prepared for delivery. The transaction was as sooth and effortless as my new Mustang Mach-E GT! I highly recommend Gaudin. More

by BILLY'72 Verified Customer Verified Customer

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My bad experience was related to vehicle cost. Website listed sale price of $53k and when I arrived at the dealership they marked up the car to $73k. I viewed this as false advertising. listed sale price of $53k and when I arrived at the dealership they marked up the car to $73k. I viewed this as false advertising. More

by perkinsfred67ram Verified Customer Verified Customer

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I received great service with your staff my salesman and finance guy. Very helpful with my purchase and I will be back to use them if I'm ever in need of another truck. finance guy. Very helpful with my purchase and I will be back to use them if I'm ever in need of another truck. More

by sparkiered Verified Customer Verified Customer

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Great staff that made us feel at home. No pressure and honest deals. Went above and beyond to make the deal just right for our needs. honest deals. Went above and beyond to make the deal just right for our needs. More

by ericwjordan Verified Customer Verified Customer

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