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Starla Johnson
Starla Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Starla Johnson

Auto Exchange Specialist

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
26 Reviews
4.9

26 Reviews

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26 Reviews of Starla Johnson

December 23, 2024

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Employee Rating

I found the total experience at James Woods great. I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. W More

by ctlaildc
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward

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December 03, 2024

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Zach Rhine takes very good care of our automotive service needs and has for years! In regards to management, Rusty Ford is second to none when finding us the best deals. I trade every 2 - 3 years and one More

by SDAVE2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Zach Rhine

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Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Zach has consistently taken great care of your automotive service needs and that Rusty has been instrumental in helping you find the best deals at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and look forward to assisting you again in the future. Don't hesitate to reach out when you're ready for your next trade! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 30, 2024

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The customer service has always been great friendly and courteous and professional . The service department is clean More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Karen Pattison, Bryan Stanley, Russell Fox, Jennifer Westerlund

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Dec 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently experienced great customer service at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being friendly, courteous, and professional, and we appreciate your acknowledgment of our clean service department. We look forward to serving you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 24, 2024

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Great doing business with JWM. Knowledgeable, courteous sales personnel willing to spend the time needed to answer questions of equipment and sales procedures. This is a second e More

by gfields5702
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Rocco Rotundo, Randy Williams

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Nov 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur. Our knowledgeable and courteous sales team is always here to ensure you have all the information you need. I appreciate your recommendation and your drive to see us. I look forward to assisting you on your next purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 22, 2024

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I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. More

by RANGERONEYANDDIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Landon East, Shawn Hooe, Krystal Gipson, Russell Fox, James Love

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Nov 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm delighted to hear that you had a positive experience with our salesman during your truck purchase and that our service team has continued to take great care of you. At James Wood Chevrolet Buick GMC Decatur, I strive for excellence in both sales and service. I look forward to seeing you again for your future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 15, 2024

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Employee Rating

They knew what we wanted and did everything they could to make it happen. We had our doubts but they pulled it off. More

by heath.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Shawn Hooe

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Nov 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to meet your expectations and make it happen for you. Your satisfaction means a lot to me. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

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Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

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Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 03, 2024

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Employee Rating

Krystal, my maintenance advisor was very professional and friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my More

by JIMBOS71MEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, Dustin Stachowiak

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Nov 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jim, for taking the time to share your positive experience with us! We're thrilled to hear that our maintenance advisor made your oil change visit smooth and enjoyable while keeping you informed about your new truck. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

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Very helpful, kind and compassionate. This team helped overcome the wants of a teenager and get the approval of dad. More

by marilynlanham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Filline

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our team was helpful, kind, and compassionate in assisting you and your teenager. We strive to make every experience positive. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 15, 2024

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Employee Rating

Great service, friendly staff, they expedited the whole process, simple and quick and easy. good business More

by danschlaak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Beau Bell

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Aug 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you experienced great service and found our staff to be friendly. At James Wood Chevrolet Buick GMC Decatur, we strive to make the car-buying process simple and quick for our customers. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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