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Starla Johnson
Starla Johnson at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Starla Johnson

Auto Exchange Specialist

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Starla Johnson

November 22, 2024

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Employee Rating

I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. More

by RANGERONEYANDDIXIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell, Landon East, Shawn Hooe, Krystal Gipson, Russell Fox, James Love

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November 15, 2024

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Employee Rating

They knew what we wanted and did everything they could to make it happen. We had our doubts but they pulled it off. More

by heath.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Shawn Hooe

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Nov 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that our team at James Wood Chevrolet Buick GMC Decatur was able to meet your expectations and make it happen for you. Your satisfaction means a lot to me. I look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

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Employee Rating

Service reps are professional, the dealership is clean All work is done in a timely manner More

by BWRANDOLPH4570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Bryan Stanley

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Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! I am thrilled to hear that you found our service representatives professional and that you appreciated the cleanliness of James Wood Chevrolet Buick GMC Decatur. Timely service is a priority for us, and I'm glad that you had a positive experience. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 03, 2024

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Employee Rating

Krystal, my maintenance advisor was very professional and friendly. I was there for an oil change. She checked on any manufacturer recalls for my new truck and explained how long it should take. She made my More

by JIMBOS71MEANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, Dustin Stachowiak

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Nov 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Jim, for taking the time to share your positive experience with us! We're thrilled to hear that our maintenance advisor made your oil change visit smooth and enjoyable while keeping you informed about your new truck. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we're glad to know we met your expectations. We look forward to seeing you again on your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 16, 2024

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Employee Rating

Very helpful, kind and compassionate. This team helped overcome the wants of a teenager and get the approval of dad. More

by marilynlanham
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Filline

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Oct 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful feedback! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our team was helpful, kind, and compassionate in assisting you and your teenager. We strive to make every experience positive. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 15, 2024

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Employee Rating

Great service, friendly staff, they expedited the whole process, simple and quick and easy. good business More

by danschlaak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Beau Bell

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Aug 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you experienced great service and found our staff to be friendly. At James Wood Chevrolet Buick GMC Decatur, we strive to make the car-buying process simple and quick for our customers. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 29, 2024

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Employee Rating

Cathy is awesome to work with and the purchase of our new 2024 GMC Terrain wis our second car purchase with Cathy. We had such a nice experience with Cathy we will plan on purchasing our third vehicle throug More

by mcolbert1487
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon, Zach Rhine, Dustin Stachowiak

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Jul 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience working with Cathy at James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that Cathy provided you with excellent service during the purchase of your new 2024 GMC Terrain. I appreciate your loyalty and look forward to assisting you with your third vehicle purchase when the time comes. I strive to provide a pleasant and caring car-buying experience for all our customers. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 20, 2024

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Employee Rating

Starla and company did an outstanding job as always thanks to everyone that helped me get through this week More

by QUALNIOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Jeff Morris, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley

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Jul 22, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the 5-star review! We are thrilled to hear that Starla and our team provided outstanding service. We appreciate your trust in James Wood Chevrolet Buick GMC Decatur, and we look forward to assisting you again in the future. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

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Employee Rating

Great experience with Kathy and with all the dealership personal. I would highly recommend this dealership and Kathy Spurgeon More

by jlmmpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Cathy Spurgeon, Zach Rhine, Jose Martinez

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Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review. We are thrilled to hear that you had a great experience with Kathy and our entire team. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 02, 2024

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Employee Rating

Great experience. Always take car of my truck. I have full confidence that it will be done right. More

by danhill22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Paul Johnson, Bryan Stanley

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Jul 03, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your truck needs. We're thrilled to hear about your great experience and the confidence you have in us. We appreciate your trust and look forward to helping you with all your future automotive needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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