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Starla Johnson
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Starla Johnson
Auto Exchange Specialist
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
35 Reviews
35 Reviews
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35 Reviews of Starla Johnson
Verified Customer
March 23, 2025
I am very happy with the service and friendly and informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my tr informative visit with Starla Johnson! She was so very helpful! My service advisor (Krystal Gipson) was just great also. David Stokes diagnosed my transmission problem exactly right! Krystal kept me informed about repairs by text until completion which I appreciated! Thank You All! Oh and thanks for the loaner ! More
by dwarner100
Other Employees Tagged: Krystal Gipson, David Stokes
March 12, 2025
Great service, great experience buying a new truck, definitely buy our next vehicle from James Wood . definitely buy our next vehicle from James Wood . More
by LEE48
Other Employees Tagged: Zach Rhine, Bryan Stanley, Mark Sanders, Jennifer Westerlund
March 08, 2025
The staff and every department I worked with was fast, easy, and no nonsense. I would recommend if you’re looking for an easy purchase process. easy, and no nonsense. I would recommend if you’re looking for an easy purchase process. More
by laurendestiny5
Other Employees Tagged: Jeffrey Bockemehl, Dason Howard
March 08, 2025
Honesty, Integrity, Credibility describes my personal interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important interaction with James Wood Decatur, Texas. From sales, service, and parts department, I find interaction across the board to be the most important aspect of choosing James Wood. I have used this dealer since 2007. Past and current interactions with personnel keeps me coming back for dependable, honest and valued customer experiences. Highly Recommend this dealership! More
by robcox15
Other Employees Tagged: Paul Johnson, Bryan Stanley, Krystal Gipson, Mark Sanders, Matt Smith
March 05, 2025
When i was looking to buy a car I went to James Woods. I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I walked around for about 30 minutes looking at cars in the lot and nobody ever came to help. So, I went elsewhere. When I had an issue with my car I took it to James Woods knowing that taking to a dealership would be expensive but thought they would be able to correctly diagnos the issue and fix in a timely manner. Nope. They just threw parts at it guessing and cost me thousands in parts, labor and time. I had my vehicle there 3 times for same issue and each time they had the car for weeks. The last time was 2 months. That's when they finally found the issue after all the other trips there and thousands spent. Was never even offered a loaner car. I had my vehicle towed to another shop that fixed the issue in a week and for 9k less than James Woods would have charged. James Woods used to be a reliable family owned business that we always recommend. My family has bought several vehicles there. Since James passing it has gone down hill and now is a business that I tell people to stay away from. More
by LINZEE0422
Other Employees Tagged: Bryan Stanley
February 07, 2025
We broke down in Decatur Chrystal helped us at 7 am, she got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicl got us in a loaner vehicle. She stayed at n touch with us and gave us updates on the progress of the repair. We think will will buy our next vehicle from James Wood Chevrolet. More
by MIKEROYCE59
Other Employees Tagged: Krystal Gipson
February 07, 2025
We broke down outside of Decatur in route from Lexington Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Kr Texas several hundred miles away. Krystal helped us at 7 am, The car was diagnosed and a loaner vehicle was given to us in a very timely fashion. Krystal kept us informed with the repairs. More
by MIKEROYCE59
Other Employees Tagged: Krystal Gipson , The ladies where you paid. They were excellent
January 12, 2025
Great service each and every visit. We buy and service our vehicles from James Wood for this reason. We buy and service our vehicles from James Wood for this reason. More
by ROBERTSONRANDY12
Other Employees Tagged: Carey Williams, Rusty Ford, Karen Pattison, Chad Huddleston, Zach Rhine, Krystal Gipson, Dason Howard
December 23, 2024
I found the total experience at James Woods great. I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. W I appreciated how my salesperson Starla answered any and all questions. Also appreciated getting a sales quote without tons of dealer cost add ons. Will definitely check them out when purchasing my next vehicle. More
by ctlaildc
Other Employees Tagged: Derek Ward
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