Star Castenada
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
9 Reviews
Write a Review9 Reviews of Star Castenada
October 26, 2024
Your dealership has been responsive and effective in towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times. towards the completion of my needs. Cameron in service, has been extremely cooperative in assting me st all times. More
Other Employees Tagged: Cameron Telford, Garret Garret, Anthonio White
September 24, 2024
Great dealership with great people. Only drawback was that they did not wash my car. Only drawback was that they did not wash my car. More
Other Employees Tagged: Braiden Draper, Vivian Montes
September 01, 2024
Great service: Got a loaner. Spence is a great salesman and follow through with services and repairs . Service manager is very accessible Spence is a great salesman and follow through with services and repairs . Service manager is very accessible More
Other Employees Tagged: Spence Smith, Garret Garret
August 28, 2024
Great service and nice lounge. I always come back to this location, extremely friendly, helpful, and convenient. I always come back to this location, extremely friendly, helpful, and convenient. More
Other Employees Tagged: Cameron Telford, Jared Benjamin, Garret Garret, Arleigh Carpenter
July 25, 2024
Direct and transparent and super helpful, I didn’t feel as if I had to push the team for answers. as if I had to push the team for answers. More
Other Employees Tagged: Garret Garret
June 29, 2024
Great customer service. .The Service department team, especially, Star and Cameron. I would recommend them. .The Service department team, especially, Star and Cameron. I would recommend them. More
Other Employees Tagged: Cameron Telford
June 05, 2024
Vivian is great! In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $ In fact everyone I met there was very friendly and helpful. The only thing I don’t love is the high cost. When just the front brakes and rotors are $1,400, it makes me wonder about alternatives. More
Other Employees Tagged: Braiden Draper, Ryan Landis, Vivian Montes, Colton Pearson
May 16, 2024
Estella was very good at communicating the status of the vehicle while in the service department. We really appreciated that the vehicle was hand washed before it was returned to us. We are impressed that y vehicle while in the service department. We really appreciated that the vehicle was hand washed before it was returned to us. We are impressed that you go the extra mile for your customers. More