Stan Rambarran
Stan Rambarran at Wagner Kia of Shrewsbury

Stan Rambarran

Service Director

Wagner Kia of Shrewsbury

730 Boston Turnpike
Shrewsbury, MA 01545

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4 Reviews
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4 Reviews

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4 Reviews of Stan Rambarran

January 15, 2024

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Employee Rating

Blinking check engine light on car. Went to Dealership for service. Assigned Shirley Price as Service Advisor. She was beyond terrible. Wouldn't return my phone calls or give me sta More

by mannyavila5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

October 14, 2023

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Employee Rating

It is rare that I've had occasion to visit a dealer for service so I really did not know what to expect. I was apprehensive, fearful to tell the truth, of the unknown! Our 2020 soul needed emergency care More

by wayfaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 27, 2021

Dealership Rating
Employee Rating

I have had the worst service from this Dealership, i have a 2021 Kia k5 Gt- line i was told that i had water in my gas tank and i paid 550 to get it all fixed. When i got my car back, it wasn’t driving the s More

by Xae1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 28, 2021

Wagner Kia of Shrewsbury responded

The customer brought in his vehicle at the end of April because it was running poorly. It was found to have contaminated fuel which had a diesel odor to it. We drained the fuel out, added fresh fuel, and the vehicle ran perfectly. On 5/17/2021, the customer returned with a surging idle and stalling, which was confirmed. We found a high ethanol content and diesel odor in the engine oil. We once again drained the tank and performed a fresh oil change, and the car ran perfectly. The customer speculated that he knew someone may be tampering with his car and inquired about reprogramming key fobs. We advised the customer that we would only charge for the oil change, which he refused to pay. We then advised the customer that we wouldn't continue to resolve fuel and engine oil contamination for no charge, as it wasn't a warranty issue. We treated the customer with kindness even as he was verbally abusive to our staff.

May 28, 2021

Xae1995 responded

This response is false! I never told them about someone tampering with my vehicle. I wondered about reprogramming my key because my other key stopped responding to my car! The reason why i am very frustrated with this company is because they keep accusing me of making enemies and that someone is messing with my car. I am a young hardworking African American man that has been treated very poorly with this company. Multiple times they referenced that someone was messing with my car, i said how if i have the other key that’s not working? I’ve only had the car since January and I’ve never had a Kia car before. I warn everybody not to go to this Wagner Kia in Shrewsbury. I have been lied to and lied on! The Service manager Stan literally told me not to come back because the issues they keep telling me is fixed is not!! And it only takes driving the car for about 40 miles before is starts idling and shutting down. Please be aware people! Take your money elsewhere so you don’t get stuck in this situation like i am. I am a very respectful individual and I’ve never been treated with such disregard.

May 09, 2019

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Employee Rating

Wagner Kia does it right! From the time you make first contact to the end of the transaction its top shelf all the way. Why buy anywhere else. Value and quality under the same More

by Olbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sullivan , Mary Como a true professional

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