Stan Mulica

Joel Gappa was amazing to work with from start to finish. He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for fut He made the entire process easy and the service was top notch. I would highly recommend Joel to anyone and would for sure work with him again for future car purchases! More

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OMGosh! !! I HIGHLY recommend INFINITI of Hoffman Estates to anyone that is looking for a vehicle. My recent car buying experience at INFINITI of Hoffman Esta !! I HIGHLY recommend INFINITI of Hoffman Estates to anyone that is looking for a vehicle. My recent car buying experience at INFINITI of Hoffman Estates was exceptional! Patrick was incredibly knowledgeable, helpful, and patient. Patrick, Steve, Stan, and Romino went above and beyond. The entire team was awesome. I felt genuinely valued as a customer. Thank you INFINITY of Hoffman Estates!!! More

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Joel was very helpful in securing the exact Q50 I was looking for and followed up securing the additional accessories I requested. looking for and followed up securing the additional accessories I requested. More

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I want to give a big shout out to Hoffman Estates Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti f Infiniti. On October 12, 2024 I had telephone the mentioned Infiniti Dealership and had spoke with Steve Serofino about leasing a new Q50 Infiniti for my wife. Steve was very professional, courteous and knowledgeable. He was very concerned about meeting all my vehicle needs. After speaking with him for 20 minutes, I developed a trust in him and drove to the dealership. Once there, Steve had Joe Gappa show my wife and I the car we spoke about on the phone, which was a 2024 Infiniti Q50. Everyone at this dealership was very friendly and everyone welcomed us. Our sales person Joe Gappa was excellent. He explained the vehicle to its fullest extent. Joe Gappa demonstrated full concern on our vehicle purchase and was a pleasure to see a salesperson enjoying his career. I want to thank everyone at the Hoffman Estates Infiniti Dealership, especially Steve Serofino and Joe Gappa for the extreme care set forth to my wife and I. More

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Joel was so helpful and friendly and also a great communicator! He made the buying process from out of town easy! communicator! He made the buying process from out of town easy! More

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I bought an Infiniti QX80 from Joel Gappa. Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decis Joel was exceptional and a pleasure to work with. He really knows the car business and particularly Infiniti. He never once pressured me into a decision and made the buying experience very pleasant. Every person I encountered at Ziegler Infiniti of Hoffman estates was an absolute pleasure to work with. The manager even emptied out his QX80 so I could have a loaner vehicle while they prepared mine for delivery. I would highly recommend Joel and the entire crew at Infiniti of Hoffman Estates. More

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Inviting, honest, professional, friendly not pushy. My experience here was outstanding and far from the typical interaction that "car sales" brings to mind. I feel everyone I interacted with was more c My experience here was outstanding and far from the typical interaction that "car sales" brings to mind. I feel everyone I interacted with was more concerned about making me happy and satisfied with the sale and not just making money. More

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Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys! Stan. Top experience highly recommend them for service or sales. Thanks again guys! More

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Joel, Stan & Steve were pleasures to work with and they made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing m made the purchase of my car one I’ll always remember. During a tornado 🌪️ storm, Steve made sure I felt completely comfortable and safe, providing me with details on what to do if we needed to find cover and where to go to stay completely safe. Joel still so knowledgeable, kind and not a pushy salesman's. CHECK THIS** Joel help me look into getting my student loans paid off. (Literally searching the computer on how I can apply for the forgiveness loan) REAL MVP!!! He’s an all around great guy! Joel, Stan & Steve not only made sure I was safe from the tornado, but also were exactly what you wish everyone was like when deciding to make a car purchase. Even though Stan couldn’t get me in a new lease, he was able to make sure I had the best deal possible for purchasing my vehicle. Can't thank them enough for their help. I will forever be an Infiniti of Hoffman fan. More

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he was courteous, thoughtful and knowledgeable, and seem to have customers best interest at heart with an element of kindness. That was awesome. to have customers best interest at heart with an element of kindness. That was awesome. More

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