Stacy Mitchell

The work performed was good, the only problem was it took alot longer than expected. alot longer than expected. More

by psou63 Verified Customer Verified Customer

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It was very nice people I would recommend my friends and family to visit them the Service department was great family to visit them the Service department was great More

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By the time I found Jones CJDR I had already had three bad experiences at other dealers and had bad experiences even with my personal bank getting financing. Then I found Jones CJDR. From the first conver bad experiences at other dealers and had bad experiences even with my personal bank getting financing. Then I found Jones CJDR. From the first conversations over the internet and over text the experience was awesome. The day I came in to the dealership it was a torrential downpour. They had the vehicle already pulled up and ready to drive. Test drive went great. Even though I already had pre-approval I allowed them to shop for a better rate. They got me a better deal. While waiting I got to make small talk with my sales lady. Financing went quickly and I was ready to hit the road, but not before they pulled my new vehicle and my trade-in into the maintenance bay so I could transfer what remained of my belongings, because that torrential downpour was still going on. They treated me like more than a customer, they treated me like family. They’ve earned my future business. Great Job!!! More

by bvargas31985 Verified Customer Verified Customer

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Very Friendly and helpful! I wasn’t there very long and they had my tire fixed and I was on my way! I wasn’t there very long and they had my tire fixed and I was on my way! More

by Cheryl Verified Customer Verified Customer

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Friendly helpful staff. Good service! I was even given a car to use to run an errand. Good service! I was even given a car to use to run an errand. More

by DETRA.THOMAS Verified Customer Verified Customer

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I went in to get a couple key fobs programed for my jeep. They took care of me immediately even though I had no appointment.They let me know everything that could go wrong,explained what would happen,and pric They took care of me immediately even though I had no appointment.They let me know everything that could go wrong,explained what would happen,and pricing.They were very knowledgeable of the whole process and I was very happy with the results.And it only took a few minutes. I will be back when I have a problem again..Thank yall for doing a great job. I am so happy to have new key fobs now.. More

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Employees always kind and courteous. The manager allowed me to use a car for a quick errand while waiting on service to be completed. I really appreciated that luxury! The manager allowed me to use a car for a quick errand while waiting on service to be completed. I really appreciated that luxury! More

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The work was done in the satisfactory manner. I did have a few issues. The parts were delayed and it took almost 30 days for them to get ordered arrived and installed. I was not happy about that, I did have a few issues. The parts were delayed and it took almost 30 days for them to get ordered arrived and installed. I was not happy about that, but that was out of the control of the dealer issue was keeping me informed over those 30 days, I was hopeful that I would get a phone call every couple days telling me what was going on in the end but it was gone not really being kept 100% in the loop but that may not have been possible. I am delighted the service department and Rebecca is doing a great job. More

by tommythomas0 Verified Customer Verified Customer

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Service is amazing as always, fast, friendly, and always keeps us informed. We love our Jones friends! keeps us informed. We love our Jones friends! More

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I’ve been going there for years, they always get me right in there and take care of me, whether it’s regular maintenance oil change And tire rotation. And on a first name basis with most of them. Thank you in there and take care of me, whether it’s regular maintenance oil change And tire rotation. And on a first name basis with most of them. Thank you More

by Jeff Ott Verified Customer Verified Customer

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