Stacia Pikul

My experience could not have been worse. Matt in service and the tech slow walked my repair. Matt repeatedly lied to me for two days. When confronted with his inconsistent statements Matt bl Matt in service and the tech slow walked my repair. Matt repeatedly lied to me for two days. When confronted with his inconsistent statements Matt blamed the technician. Now without Bobby Wendler in the service dept, and Herb Chambers oversight, the service dept is devoid of knowledge and integrity. Stacia noticed I had been left waiting for 3.5 one day and still had to come back the next day. Stacia sincerely inquired if she could assist in any way. If I ever come back again, it will only be because of Stacia. Of note, when I came in the second day, Matt had already spoken to Craig, the service manager. From Craig's glowering glare I ascertained it would be Sisyphean to try to talk to him. Craig was well aware of the issues and dishonesty yet it apparently was fine with him. Who in their right mind would use a vehicle service department they no longer trust? After 15 years of exclusively Land Rover Sudbury patronage, I am done. More

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It was absolutely awful! I will never buy another vehicle from Herb Chambers. There is a systemic problem with my car windows and they charged $1500 in labor to replace a $2 I will never buy another vehicle from Herb Chambers. There is a systemic problem with my car windows and they charged $1500 in labor to replace a $259 part. Awful. More

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From the moment I arrived, the staff was welcoming, professional, and efficient. Ms. Stacia took the time to explain what would be done and provided clear updates throughout the process. The yearly professional, and efficient. Ms. Stacia took the time to explain what would be done and provided clear updates throughout the process. The yearly maintenance itself was top-notch—my car runs smoother, more efficiently, and feels like new again! I appreciate the attention to detail and the quick turnaround. It’s clear that the technicians here know their stuff and genuinely care about their customers. I’ll definitely be returning for future maintenance! More

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Knowledgeable easy transaction Love working with this dealership. From service to sales they are excellent to work with. dealership. From service to sales they are excellent to work with. More

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I had an exceptional experience with the service department. It was beyond my expectations. Well done. department. It was beyond my expectations. Well done. More

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Excellent overall! Great service with knowledgeable and friendly staff! Would recommend to anyone that needs a car service. Great service with knowledgeable and friendly staff! Would recommend to anyone that needs a car service. More

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