Stacey Craft

Great staff from start to finish. Friendly and knowledgeable. Willing to give you answers or find the answers if not aware. I recommend purchasing a vehicle from the Jim Ellis Dea Friendly and knowledgeable. Willing to give you answers or find the answers if not aware. I recommend purchasing a vehicle from the Jim Ellis Dealership. More

by Lawdawgsf7 Verified Customer Verified Customer

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The salesman were very kind and patient. Mr. Stacey kindly answered all of my questions and respectfully responded and executed my requests. I am thankful to have worked with Jim Ellis after Mr. Stacey kindly answered all of my questions and respectfully responded and executed my requests. I am thankful to have worked with Jim Ellis after the devastation of my car being totaled. Thanks Jim Ellis! More

by mcnair5473 Verified Customer Verified Customer

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Very professional same person did not try to force you into buy something find age work with you and gave you the best deal possible into buy something find age work with you and gave you the best deal possible More

by KFREE118 Verified Customer Verified Customer

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Stacy, Patrick, And Joe Treated Me Very Well And We Got A Deal Done ASAP And I Appreciate it Alot And Is So Thankful For Them Brothas Deal Done ASAP And I Appreciate it Alot And Is So Thankful For Them Brothas More

by stewyloc562 Verified Customer Verified Customer

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Very good job handling my purchase. Most of the work was done by telephone. That made completing the sale quick and easy. Most of the work was done by telephone. That made completing the sale quick and easy. More

by wwilliams96 Verified Customer Verified Customer

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They were very professional the business was nice and clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. clean everybody was friendly and kind I will definitely recommend my family and friends to come see y’all…. More

by joeyk62 Verified Customer Verified Customer

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My experience with Stacey and his team was fantastic! We’ll definitely come back when picking out our next family car! We’ll definitely come back when picking out our next family car! More

by jkirkstafford Verified Customer Verified Customer

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Excellent experience with quality team at Jim Ellis GMC. Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back! Stacey was patient with us. He kept us in the loop and worked with our budget. Will be back! More

by Joash Verified Customer Verified Customer

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Always extremely helpful, best prices and service on the east coast! Requests and questions were answered promptly and honestly. east coast! Requests and questions were answered promptly and honestly. More

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HORRIBLE! !!!!! I wanted to give 0 stars but that wasn't an option. This dealership is crooked and uses unfair business practices. I purchased my vehicle over a !!!!! I wanted to give 0 stars but that wasn't an option. This dealership is crooked and uses unfair business practices. I purchased my vehicle over a month ago and still don't have my tag and title because they are withholding it until I pay them an ADDITIONAL $1,000. At signing, they NEVER told me I was required to put down $1000 cash before I could drive off the lot. I signed for $28,892 per the bill of sale and drove off the lot thinking everything was finalized. A week later, I got a phone call from the shady salesman, Nathan Watson, stating that my bank is requiring that I put down $1000. I called my bank and they stated they are not requiring any down payment from me. A couple weeks later, I get another call from the finance manager at Jim Ellis Marc Starks. I called my bank on 3-way and he stated on a recorded call, "I made a mistake", and seconds later, "the dealership isn't gonna eat this". Evidently, he was supposed to add this $1000 to the total amount to make it $29,892. But when he called my bank to cash the check he told them "$28,892". I asked him several times on this same call, was I supposed to pay this $1000 at signing, because it was never discussed. He stated twice, "no but most times when our customers purchase a new vehicle they put down $1000". Like I said, this was never mentioned or discussed with me before signing and driving off the lot. My bank stated they will not give them anymore money as the check had already been cashed. So Jim Ellis is essentially trying to make me pay it and withholding my tag and title until I do. I will NEVER recommend this crooked business to anyone and I've already contacted Fox 5 and Channel 2 News stations. My next step is to sue. More

by Brenai Verified Customer Verified Customer

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