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Spencer Westbrooks
Spencer Westbrooks at Jones GMC
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Spencer Westbrooks

Service Advisor

Jones GMC

545 Florence Rd
Savannah, TN 38372

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4.8
44 Reviews

Languages Spoken

English English

4.8

44 Reviews

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44 Reviews of Spencer Westbrooks

November 18, 2024

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Employee Rating

Our experience with the dealership has all good each person i have delt with has been knowledge and kind More

by clinvil
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Recommend Dealer
Yes

Other Employees Tagged: LeeAnn Shelton, Ashley Pineda, Nicole Thompson

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Nov 19, 2024

Jones GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jones GMC, we look forward to having you as a valued customer for many years to come! Jones GMC Management Team

November 14, 2024

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Employee Rating

Easy-to-use friendly service everyone was kind and eager to help with any questions More

by clinvil
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rebecca Watkins

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Nov 16, 2024

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

November 14, 2024

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Great Seevice. Checked all recalls for me. Worked out the wiper blade cost. All Good More

by cindy
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson, Rebecca Watkins, Christian Arnold

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Nov 16, 2024

Jones GMC responded

Thank you for the kind words for our service department, Cindy! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 13, 2024

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Moving up from Florida and this being my first time at Jones I found them very polite and efficient and look forward to giving them my business for now on, thank w More

by edithstone154
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Jones GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

November 05, 2024

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Spencer was amazing to deal with! ! Thank you for the amazing customer service! I’ll definitely be back for all my service needs!! More

by Pflatt1979
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 07, 2024

Jones GMC responded

Thank you for the five-star review for our service department. It's great to hear about your excellent experience with Spencer here at Jones GMC. Jones GMC Management Team

October 27, 2024

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Tried to fix everything as cheap as possible, without fixing the actual problem. Said it was the alignment, then said it was the tires. So i just took the vehicle to Roger’s muffler to diagnose the probl More

by Constructionguy98
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Workmanship
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Service Communication
Recommend Dealer
No
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Oct 31, 2024

Jones GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Starla Shaw Jones GMC Management Team (731) 925-4923

October 23, 2024

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The staff is very friendly and willing to go above and beyond to make customers happy. More

by cscott93
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Thompson , Josh Scott

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Oct 23, 2024

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

October 20, 2024

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They were very friendly and helpful. Made sure I was comfortable and if I needed anything while I was waiting. More

by gert842004
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson

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Oct 20, 2024

Jones GMC responded

Thanks for sharing about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

October 16, 2024

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Love buying form people I know and can always have it checked out at home! More

by diannw
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Romeo

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Oct 17, 2024

Jones GMC responded

Thank you, Diann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

September 30, 2024

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Employee Rating

Jones GMC , Adam Johnson , and all the service team were nice , knowledgeable, and went above and beyond to help me! I would definitely recommend and use them again !!!!! A Plus!!!! More

by Hoseakustoms
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Johnson, Nicole Thompson

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Oct 01, 2024

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

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