Spencer Prouty
Spencer Prouty at Niello Volkswagen
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Spencer Prouty

Internet Sales

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Spencer Prouty

March 06, 2025

Dealership Rating
Employee Rating

Love my new Buzz! Very friendly and efficient staff. This is my first VW and I am very excited about it. More

by gouldjean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan, Andrew Hammond

Mar 06, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com

February 26, 2025

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Employee Rating

Spencer and the entire team has been great and very responsive. The car I was looking for was in high demand and they kept me informed every time that vehicle was in and when we do make the purchase th More

by ROBBIE.FWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2025

Niello Volkswagen responded

Thanks, Robbie, for your feedback on your recent visit to Niello Volkswagen. It's great to hear that Spencer was able to assist you and that you had such a positive experience. Scott Russo General Manager srusso@niello.com

February 13, 2025

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My sales person Spencer was excellent and I would definitely purchase another vehicle from him! I was not entirely happy with my overall experience at Niello Volkswagen but had had to do more with th More

by BESCAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Gwaltney III, Louis Phan

Feb 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Scott Russo General Manager srusso@niello.com

February 01, 2025

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Employee Rating

Spencer was very diligent with great follow up. Steve was also very personable and the experience was fantastic. More

by ROBBIE.FWS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business, Robbie, and hope to see you again soon! Scott Russo General Manager srusso@niello.com

January 25, 2025

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They were able to find exactly what I was looking for and were very friendly. More

by MICHELLEP322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Phan

Jan 26, 2025

Niello Volkswagen responded

Hi Michelle: Thank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

January 20, 2025

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Employee Rating

They were willing to work with me to come to a mutually beneficial outcome. Everyone was very friendly and very helpful. I want to thank Tevin and Spencer for helping with the car, Carlos for working with More

by Jon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 21, 2025

Niello Volkswagen responded

Jon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

January 15, 2025

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Employee Rating

As a first-time vehicle leaser, I was very fortunate to visit Niello Volkswagen. Spencer was great with follow-ups, ensuring I found the perfect vehicle that met all my needs. Jose was EXTREMELY helpful an More

by EMANHIGGY90
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Spencer and Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com

January 12, 2025

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Employee Rating

Spencer was extremely helpful and went the extra mile for us. The lease process was painless from start to finish. More

by ARCHIE_DELACRUZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Koss, Carlos Alvarenga

Jan 13, 2025

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Archie, and it was a pleasure having you at the dealership. We appreciate your review! Scott Russo General Manager srusso@niello.com

January 11, 2025

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All was good except it took too long. Spencer showed us what we wanted…..that was fast. The trade in value took a little time…. I get that. The paper work was a little exhausting since al More

by MARLOWE530
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga

Jan 13, 2025

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Scott Russo General Manager srusso@niello.com

January 04, 2025

Dealership Rating
Employee Rating

Spencer was very helpful. Luis and him worked efficiently to quickly get me a great deal and not waste any time. Thanks! More

by POSNERMARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Spencer met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Scott Russo General Manager srusso@niello.com

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