Spencer Parker

I can't express enough how positive my experience was with Knauz, and specifically my sales consultant, Spencer. I purchased an X3 on Thanksgiving Eve. From the stress-free pre-sale experience to the pos with Knauz, and specifically my sales consultant, Spencer. I purchased an X3 on Thanksgiving Eve. From the stress-free pre-sale experience to the post-sale support, it was all top-notch. The negotiation experience was respectful and streamlined despite it being Thanksgiving Eve, with most staff already out for the holiday. More importantly, I experienced a few minor issues with the vehicle post-purchase - and Spencer provided a level of service and communication I would expect from someone still trying to earn my business. Spencer and the team ensured that each item was promptly addressed. They have a loyal customer here who will be back when I need an upgrade. I highly recommend Knauz - and I definitely recommend that you ask for Spencer! More

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This is the best BMW dealership I have ever been to. I stopped by initially because it was the only dealership in the Chicago area that had in the lot the model I was interested in. I was very impress I stopped by initially because it was the only dealership in the Chicago area that had in the lot the model I was interested in. I was very impressed with the welcoming, relaxed atmosphere and professionalism of everyone there, particularly my first contact person and advisor, Spencer Parker. A week later I returned for a test drive. Spencer was extremely helpful and went out of his way to assist me without being pushy, which I particularly appreciated. I was offered a fair price and I ended up purchasing the vehicle. The specialist, Lucas Wojtas, and the sales manager, Douglas Kamp, were also extremely helpful. Lucas was very patient showing me new features in my car. Doug was very efficient and I particularly appreciated not being pushed at all into buying any extras I did not want. After my experience at Knauz, and having painfully dealt with several other BMW dealerships in the past, my husband is now also going to switch to Knauz. More

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Luke and dealership quoted me several thousand over what other dealers were giving me. No one here had half a mind to do business. other dealers were giving me. No one here had half a mind to do business. More

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I cannot say enough about Knauz and their customer service. Spencer went above and beyond, and was extremely helpful during the car buying process. You can't go wrong with Knauz! service. Spencer went above and beyond, and was extremely helpful during the car buying process. You can't go wrong with Knauz! More

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I worked with Spencer Parker on a individual m340 order and he was fantastic. He had excellent communication and was very knowledgeable about the process. Spencer was fair and upfront and made the experien and he was fantastic. He had excellent communication and was very knowledgeable about the process. Spencer was fair and upfront and made the experience great. I will continue to send people his way! More

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Just purchased my fourth BMW and first EV from Karl Knauz BMW. I was apprehensive as this was an online purchase, at great distance so trust is paramount. As it has turned out I was worried unnecessarily a BMW. I was apprehensive as this was an online purchase, at great distance so trust is paramount. As it has turned out I was worried unnecessarily as Spencer Parker, my sales person I dealt with, was outstanding...best ever cars sales experience I've had bar none! Once Spencer and I arrived at a price, he guided and assisted me through the paperwork labyrinth effortlessly and painlessly. He even steered me to the transport company I needed to have my "new" car delivered to my residence in Virginia. Kudos to Spencer and to Karl Knauz Motors for providing such a satisfying car buying experience. More

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I have leased several cars from different dealerships over many years. I highly recommend Knauz and their BMW sales staff. Spencer Parker was fantastic finding the BMW that had all the features I wanted over many years. I highly recommend Knauz and their BMW sales staff. Spencer Parker was fantastic finding the BMW that had all the features I wanted and was within my budget. I highly recommend Spencer if you're looking for a five star salesman! Thank you to Bob Graziano for the many years he has worked with me to lease a BMW. Scott Adduci was easy to work with and efficient in explaining the paper work. Thanks also to Alex Tellez for walking me through the features on the car. All were professional and excellent. No pressure from anyone! More

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I had a fantastic experience at Knauz with my lease of my 2022 X3. My salesperson - Spencer Parker - although you could tell he was busy (in a good way), never made me feel like I was rushed to make a de 2022 X3. My salesperson - Spencer Parker - although you could tell he was busy (in a good way), never made me feel like I was rushed to make a decision or that I was less-than any other client. He sat and went over the basics of the vehicle with me and never seemed pushy about making the sale or try and upsell me on anything I didn't need. You could tell he is very passionate about the BMW brand and it showed in his overall demeanor. Very calm and very professional. Alex Tellez, the product specialist, also took extra time to really go over every inch of the vehicle. Although I pretty much knew what I wanted and watched dozens of YouTube videos about the X3 and the iDrive, he was able to set up the vehicle for me, with all my settings, so I didn't have to. Which was very much appreciated and made driving home and just enjoying my drive that much better. And Scott Adduci, in the finance department, you could tell he loves what he does. Very pleasant overall experience, even when you're handing over thousands of dollars. He made sure I understood everything, and I felt very comfortable with the overall process. No rushing and no stress. Everything was great from the moment I stepped in to the showroom. Very happy and will definitely be returning for my next vehicle. More

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I leased a 2022 X6 from Karl Knauz BMW. My experience was fantastic. My Client Advisor, Spencer Parker, was knowledgeable, professional and focused on exceeding my expectations, which he did. He made s was fantastic. My Client Advisor, Spencer Parker, was knowledgeable, professional and focused on exceeding my expectations, which he did. He made sure all my questions were addressed timely and was always pleasant and friendly in every interaction. Lucas Wojtas also exceeded my expectations. As Product Specialist, he spent time reviewing the features of the vehicle and made sure I was comfortable with the vehicle before leaving. He also offered to set up additional appointments once I had time to explore the X6 further. Lucas was also extremely pleasant and friendly in each encounter I had. Thank you Spencer and Lucas for your expertise and the excellent customer service you provided. More

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I recently bought a new BMW 5 Series from Karl Knauz BMW. Spencer is an excellent client advisor. Knowledgeable & service oriented without being pushy! Thank you Spencer is an excellent client advisor. Knowledgeable & service oriented without being pushy! Thank you More

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