Spencer Dixon

Jordan our sales person was great! This was our 4th purchase here and have always had a good experience. This was our 4th purchase here and have always had a good experience. More

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I have purchased 8 different vehicles, since 2015, from this dealership, Ricky Gillian is our salesman, and we have used their service dept several times. We are greatly pleased with the customer service R this dealership, Ricky Gillian is our salesman, and we have used their service dept several times. We are greatly pleased with the customer service Ricky, and others, provided at each visit. We are greatly pleased with our current vehicles, 2022 Rogue Sport, and 2023 Titan 4x4 pro-4x. Each time we decided to purchase a vehicle our salesman, Ricky Gillian, listened to us describe what kind of vehicle we wanted, and have never been disappointed. Each time we visit the service dept the staff are awesome and attentive to our needs. On my 1st 2017 Titan pickup, I needed new tires, and this dealership provided the best deal, I was pleased with my purchase. Currently, my 2023 Titan pickup is just awesome, and our 2022 Rogue is as awesome. Great rides, from a great dealership, with very awesome staff. Thank you Ricky Gillian for being there when we needed you. Well done. By the way, gun metal gray is my favorite color for a vehicle. Just saying!! More

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Great experience. Love my new car! Ray helped me every step of the way. He was transparent in his approach and let me know what my options were for my down-payment (which I had none) an Ray helped me every step of the way. He was transparent in his approach and let me know what my options were for my down-payment (which I had none) and my payment range. I got top dollar for my trade, and I am loving my new 2020 Rogue Sport! Thanks to all the team More

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Spencer Dixon In the Service Dept is the WORST Spencer Dixon in service dept has NO ppl skills. this has happened on more than 3 times bringing my car for service. Upon first encounter he is very o Spencer Dixon in service dept has NO ppl skills. this has happened on more than 3 times bringing my car for service. Upon first encounter he is very obnoxious, rude and condescending. At 740am I stead of saying “good morning” or greeting me, the customer, his first words are this wait is 31/2 hours are you going to wait that long? Plus you need tires ASAP! His approach is very condescending and nasty. I am told he is the top sales service man at this location and in the nation but top sales should NEVER trump simple home training of knowing how to talk to ppl and knowing how to provide the basics in customer service. Thankful for Mgr Rick Danton who has saved the day and my return each month to this dealership. More

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Trustworthy, reliable & considerate The way this dealership has treated me (from day 1) is how auto dealerships should’ve been treating their customers all along. They’re upfront and hon The way this dealership has treated me (from day 1) is how auto dealerships should’ve been treating their customers all along. They’re upfront and honest, they took time to listen to me; they even drove my old car to my house with me so I could empty stuff from my old car while keeping my new car pristine. Downtown Nashville Nissan goes the extra mile! More

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Leaf purchase Jim Ransom was especially professional and helpful in guiding me through the steps to early terminate the lease on my 2015 Leaf and to purchase the ca Jim Ransom was especially professional and helpful in guiding me through the steps to early terminate the lease on my 2015 Leaf and to purchase the car outright. My experience with all of the staff at Downtown Nashville Nissan was exceptional. More

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True definition of EXCELLENT CUSTOMER SERVICE!!! Leo and all the team are extremely professional! Best service in Town! I definitely recommend them to everyone. They have great amenities and the wa Leo and all the team are extremely professional! Best service in Town! I definitely recommend them to everyone. They have great amenities and the wait area is EXCELLENT! More

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Wonderful Service Center!! I bought the Titan Heavy Metal Chrome Edition in 2012 and must adamantly admit that it is one of the nicest vehicles I’ve owned. I customized it to f I bought the Titan Heavy Metal Chrome Edition in 2012 and must adamantly admit that it is one of the nicest vehicles I’ve owned. I customized it to fit my needs and look! The Service on it has been excellent and I dare Nissan owners to take their vehicles there for service!! The service technicians are very courteous and professional, I’m very picky I must admit. I’m always pleased with the cost, timing of services and comfortable waiting areas. Thank you Downtown Nissan for keeping my truck as nicely operating as it did since 2012!!! More

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Spencer Dixon Spencer is always willing to answer any questions that I have. He takes time with his customers and is always very very pleasant. He is very helpful a Spencer is always willing to answer any questions that I have. He takes time with his customers and is always very very pleasant. He is very helpful and he is the main person that I prefer to deal with when I come in for service. He is the best. More

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Courteous, friendly , professional and punctual Spencer explained what I needed with the second tire I purchased. I was told that both of the new tires needed to go on the back of the car. He guided Spencer explained what I needed with the second tire I purchased. I was told that both of the new tires needed to go on the back of the car. He guided me thru the how’s and why’s of aligning the car. The courtesy driver was very professional and drove me safely to my destination. More

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