Spencer Berty
Spencer Berty at Acura by Executive
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Spencer Berty

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
16 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Dealership Experience

6 mos

Industry Experience

5 yrs, 9 mos

Specialties & Trainings

6 Years of dealership experience

5.0

16 Reviews

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16 Reviews of Spencer Berty

April 08, 2025

Dealership Rating
Employee Rating

I have been a customer of Acura By Executive for over 20 years. Route that time I have found them to be excellent and providing not only excellent sales and service but totally responsive to our needs. They More

by SMULLEN702
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Torre

Apr 08, 2025

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura by Executive. We look forward to having you as one of our valued customers for many more years to come!

April 01, 2025

Dealership Rating
Employee Rating

Very knowledgeable and willing to help. Help pair my phone. I couldn’t figure it out More

by Rjschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Nguyen

Apr 01, 2025

Acura by Executive responded

Thanks for sharing about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

March 29, 2025

Dealership Rating
Employee Rating

Michael and everyone involved did a fine job in solving the problem I had with my 1992 Integra which I bought new from Acura by Executive about 33 years ago. More

by VINCENT.MONCRIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Mar 29, 2025

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

March 24, 2025

Dealership Rating
Employee Rating

Had an emergency where I lost my only key, they were amazing got me right in same day, so polite, quick, knowledgeable,efficient. I was really impressed with their great service they seemed to really ca More

by kdelaney73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

March 20, 2025

Dealership Rating
Employee Rating

Everyone there was excellent. Knew history of my vehicle and listened to my concerns. Everything was addressed to my complete satisfaction. More

by CPELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero

Mar 21, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 13, 2025

Dealership Rating
Employee Rating

Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Mar 14, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ishmael, and it's great to hear about your excellent experience here at Acura by Executive.

March 06, 2025

Dealership Rating
Employee Rating

Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w More

by srmoore823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2025

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2025

Dealership Rating
Employee Rating

Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. More

by lisavar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen , Paul who helped schedule appt

Mar 05, 2025

Acura by Executive responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

February 26, 2025

Dealership Rating
Employee Rating

Acura by Executive staff is a great group They are all focused on customer satisfaction More

by JCECARELLI
Recommend Dealer
Yes

Other Employees Tagged: Spencer Berty

Feb 26, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 18, 2025

Dealership Rating
Employee Rating

Everything went very smoothly. The services performed were all clearly explained to me and waiting inside was comfortable. More

by ben.thorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Acura by Executive responded

Thank you for your business and this review, Ben. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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