Sossio Sole | Page 3

What an experience I brought my car in for detail and new wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car ne wiper blades. Turns out my car had a recall issue. Took a loaner. Unfortunate incident with loner. As if things couldn't get worse the part my car needed was on back order with no delivery date. Almost 2 months passed. After insurance claim for the loaner and waiting for my car. I was reunited with my car. Overall, considering everything, I have to say I was very pleased with the service I received. I've been a customer since 2004 and I plan to stick with them going forward. More

by almeidas Verified Customer Verified Customer

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I only put 1 star only because you can’t write this review it would be a BIG - 00000. Because they have no respect for young girls they talk down to them. TERRIBLE Had to call them after 6 days to review it would be a BIG - 00000. Because they have no respect for young girls they talk down to them. TERRIBLE Had to call them after 6 days to find out what’s going on with my vehicle for something that was couple hours work. Bad News!!!!!’ More

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I wrote a review because this place is the worst from advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put r advisor to service manager. Don’t ever get tire and wheel package from this place. They don’t cover anything. They just give excuses and don’t put right parts waste of 72 dollars extra a month for nothing. Worst service center anywhere. BIG THIEVES. Go ahead get it and see for yourself these thieves should be arrested More

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Big liar and cheat try’s robbing customers puts gigabyte products on car and says it’s fine products on car and says it’s fine More

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David Nieves and team are the best there is (and of course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. course, all service advisors I have interacted with have been kind and stellar). Would absolutely recommend this place for purchase and service. More

by ZURI.ARASINCLAIR Verified Customer Verified Customer

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Your service have been the best service I have ever had in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the a in my life everyone was super courteous and everyone with a smile and with a prompt response from the minute that I arrive I was impressed with the attitude of the gentleman that received my car thank you for your Sevices and to your staff More

by AJT1986 Verified Customer Verified Customer

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Top Notch Service, they all excel when providing customer service and meeting customers expectations. Thank you guys! service and meeting customers expectations. Thank you guys! More

by RJFD Verified Customer Verified Customer

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worst service. from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-st from the front desk lady to the service guy. I have been with mercedesbenz for over 5years and this dealerships is by far the worst one in the tri-state area. customers be warned More

by ROMEROALEXANDER95 Verified Customer Verified Customer

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The service representative who I met with the day I arrived to drop off my car was nice. The people I spoke to on the phone to confirm my appointment and loaner car the day before were a nightmare. Le arrived to drop off my car was nice. The people I spoke to on the phone to confirm my appointment and loaner car the day before were a nightmare. Left a voicemail in the morning, no call back, one dropped call and another promised call back by a seperate representative, no call while waiting forever on hold at the end of the day. Ridiculousness. More

by CORI Verified Customer Verified Customer

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Great dealership. Service department does a great job. Very pleased to do business with them! Service department does a great job. Very pleased to do business with them! More

by PAULKOCH272 Verified Customer Verified Customer

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