Sophia Saracino
Sophia Saracino at Route 18 Chrysler Jeep Dodge Ram
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Sophia Saracino

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.9
317 Reviews

Dealership Experience

18 yrs, 6 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

317 Reviews

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317 Reviews of Sophia Saracino

March 30, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. Would recommend dealer. Nothing else to add here in this section. More

by JJULEE10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho, Ryan McDonagh

Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback and 5-star review! We're glad to hear that everyone was helpful and that you had a positive experience. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Professional staff, easy and swift transaction, explained every document prior to signing and make everything understandable More

by ladyblue237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike A.

Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great feedback and 5-star review! We're delighted to hear that you had an easy and efficient experience with our team. We take pride in ensuring all documents are explained clearly, so it's fantastic to know we met your expectations. We appreciate your trust and look forward to serving you again in the future!

March 25, 2025

Dealership Rating
Employee Rating

Second car I had purchased from this dealership and would go back again. Mike A is gentleman and great to deal with More

by JEFFHABLEY
Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino

Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your continued trust in us and for sharing your 5-star positive experience! We're thrilled to hear this is your second purchase with us and that Mike A. provided you with great service. We're so glad to know he made your car-buying experience enjoyable. We look forward to working with you again in the future!

March 23, 2025

Dealership Rating
Employee Rating

From start to finish the entire experience when all there was great. Ryan and Bryt are the best! More

by Lisa E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that your experience from start to finish was great. Ryan and Bryt will be so happy to know they made such a positive impression. We truly appreciate your feedback and look forward to serving you again!

March 22, 2025

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Employee Rating

I have been coming to Route 18 Chrysler since I could drive. I was with them when they were on 130 as Dayton then McDonough. We have always loved the exceptional service all around (not the actual serv More

by JENS2PLACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brown, Daniel Colon

Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for being such a loyal customer over the years and for the 5-star review! We truly appreciate your continued trust in us. We're glad you've always enjoyed the exceptional service we strive to provide. We also appreciate your honest feedback about the service center, and we’ll work on improving that area to ensure a more consistent experience for you in the future.

March 13, 2025

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Employee Rating

Aaron, Daniel and Sophia were great! This is our third car with RT 18! Amazing staff. More

by Yaasmeendavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brown, Daniel Colon

Mar 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great feedback and 5-star review! We're so glad to hear that Aaron, Daniel, and Sophia took such good care of you! Congratulations on your third car with Route 18! We truly appreciate your loyalty and are always here to help with your future car needs. Enjoy your new ride!

March 13, 2025

Dealership Rating
Employee Rating

I will not be using this dealer again. They don’t keep their word at all. More

by kesposito1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Aaron Brown, Matt Delise

Mar 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

We’re truly sorry to hear about your experience, and we understand your frustration. We strive to keep our promises and provide excellent service, so it's disappointing to hear we fell short. If you’re open to it, we’d appreciate the opportunity to discuss your experience further and work towards resolving the issue. Please feel free to reach out to us directly. We value your feedback and hope to make things right.

March 05, 2025

Dealership Rating
Employee Rating

Everyone is always kind and welcoming and makes the process of getting a car easy and smooth More

by Tarynmallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho, Aaron Brown

Mar 12, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words and 5-star review! We're thrilled to hear that our team made the car-buying process easy and smooth for you. We strive to provide the best experience possible, and your feedback means a lot to us! If you need anything else, don't hesitate to reach out.

February 22, 2025

Dealership Rating
Employee Rating

Just walking in the dealership I was met with friendliness. Matt put no pressure on us and explained everything to us. More

by rescued74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Brown, Matt Delise

Feb 24, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind words and for the 5-star review! We're so glad to hear that Matt made your experience pleasant and pressure-free. We strive to provide a friendly and informative atmosphere, and it's great to know we succeeded. If you need anything else, don’t hesitate to reach out!

February 21, 2025

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Employee Rating

This dealership was very helpful. They expedited my transition quickly and thoroughly. Was very happy with my purchase. More

by jenelle6429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho, Ryan McDonagh

Feb 24, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback and for the 5-star review! We’re so happy to hear that your transition was smooth and quick, and that you’re pleased with your purchase. If you need anything in the future, don’t hesitate to reach out!

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