Sonya West

Four months ago, we made our first visit to Galleria BMW to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealers to take a look at a new BMW M850I that was no longer available. On that visit we met Sonya West who quickly became our primary contact at the dealership. She took great interest in what we were looking for and spent a great amount of time trying to help us find the perfect BMW. When it appeared that the car we wanted just wasn't available, she suggested the possibility of placing an order with the manufacture and from that day forward she assisted us in every way possible to make that dream a reality. Throughout the entire process, which took multiple text, emails and many phone conversations, Sonya patiently led us all the way through the next four months until the car that we desired was delivered to the Galleria BMW dealership. She absolutely made this car buying experience something fun to be a part of. We enjoyed every phase of it and one of the best parts was dealing with a salesperson who obviously loves the brand, loves where she works and loves dealing with people. The entire experience, under her guidance, was very enjoyable. We're very thankful to Sonya and Galleria for making this perhaps one of the best car buying experiences we have ever enjoyed. More

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My husband and I decided to trade in our car for a BMW X2 they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location they were super nice and accommodating they helped us pick our new car and made the process super easy, the car we picked wasn’t at our BMW location so the communication with the updates were perfect and as soon as the car came in they called and Sonya West had everything ready to go. Great experience thank you! More

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By far the most pleasant experience I have ever had in my life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was av life buying a car. I have recommended Galleria BMW to my friends. Sonya listened to what we wanted in a car and was very knowledgeable of what was available. Her honesty and no pressure approach resulted in matching us to a car that we love. Mandy in accounting made the paperwork a breeze. Billy in service was pleasant and the service was done right the first time. Everyone we encountered was respectful and helpful. For us, well worth the extra drive. More

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Best car buying experience I’ve ever had. They definitely go above and beyond. I will definitely do business with them again, especially Ms. Sanya! They definitely go above and beyond. I will definitely do business with them again, especially Ms. Sanya! More

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This was the best experience. Sonya was Awesome!!! Your next purchase needs to be at BMW!!!! Sonya was Awesome!!! Your next purchase needs to be at BMW!!!! More

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This is my fourth BMW with Sonya and Galleria BMW. Sonya has been an exceptional salesperson, possessing extensive knowledge of BMWs. Her prompt responses to inquiries and efficient negotiation approa Sonya has been an exceptional salesperson, possessing extensive knowledge of BMWs. Her prompt responses to inquiries and efficient negotiation approach have been invaluable. Additionally, Cody from the finance department has facilitated the seamless remote signing and closing of deals. There has been no pressure to purchase unnecessary packages, ensuring a transparent and stress-free experience. I highly recommend Sonya for my future BMW purchases. More

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Easy online purchasing experience. Sonya was great in ensuring everything was as requested. 5 Star Sonya was great in ensuring everything was as requested. 5 Star More

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Sonya was fantastic and so informative and not aggressive or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhib or pushy. We would highly recommend het to everyone. Ryan explained all the bells and whistles and sure we will need refresher courses. Both exhibited great professionalism. More

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Sonya was easy to connect with and listened to all my wants for my next purchase. She explained everything in detail and was great all around. wants for my next purchase. She explained everything in detail and was great all around. More

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I can’t say enough about Sonya West & Galleria BMW! I met Sonya when she was at Mobile & followed her to Galleria. 3 cars later — she always goes the extra mile to deliver excellent customer service to I met Sonya when she was at Mobile & followed her to Galleria. 3 cars later — she always goes the extra mile to deliver excellent customer service to get me in the perfect car — plus — she treats her clients like family! It’s easy to stay loyal to BMW because I love the cars — and Galleria BMW truly makes it a first class experience! So happy to continue to be behind the wheel of “The Ultimate Driving Machine” going into 2025!!! Thank you Sonya — & Galleria BMW! Lee Peck More

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