Sonny Lee

Outstanding services. no pressure and with true honesty. Even I bought a used trade in car, I am still being treated like a VIP. Thanks to Sean Randall and the best adv no pressure and with true honesty. Even I bought a used trade in car, I am still being treated like a VIP. Thanks to Sean Randall and the best advising by Sonny Lee. More

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LaRoyne is absolutely by far the best Service Advisor I have had the pleasure to work with. He is devoted to customer satisfaction and always makes sure I am cared for. Every staff member I have encountere have had the pleasure to work with. He is devoted to customer satisfaction and always makes sure I am cared for. Every staff member I have encountered has been amazing. Valet, shuttle driver, service check out girl, random gentlemen in the service area…. they are all wonderful. Kudos to management for providing such a great experience to customers. As a business owner myself, I am extremely impressed. More

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In Sales there is no one our family cares to work with more than Sonny! He is respectful, professional, demonstrates care and concern, hard working, responsive to our questions, desires, research, communi more than Sonny! He is respectful, professional, demonstrates care and concern, hard working, responsive to our questions, desires, research, communications, patience, detail oriented, friendly, Danielle as our service agent demonstrates being professional in all areas including being patient, efficient, communicative, detail oriented, thorough, understanding, focused on detail… even with changes in customer needs with an extended policy: she stayed professional. Much appreciated. More

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I know a quality part will be installed by a Certified Technician . The service I get from Dennis is Great , he always goes above and beyond to make sure our GLC gets repaired and feels like new when we p Technician . The service I get from Dennis is Great , he always goes above and beyond to make sure our GLC gets repaired and feels like new when we pick it up. More

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Great customer service especially jillian in sales department & jolene in service department. Definitely be back for my next car. Thank you so much guys Thank you. department & jolene in service department. Definitely be back for my next car. Thank you so much guys Thank you. More

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1. The manager removed his mask stepped within 2 feet and yelled at me to leave 2. They painted the calipers red as to make it look like an amg. Not illegal. Wish I had known. 3. The finance guy Sonny told yelled at me to leave 2. They painted the calipers red as to make it look like an amg. Not illegal. Wish I had known. 3. The finance guy Sonny told me a racially insensitive joke. Very sad while he was ripping me off he was also unaware of just how offensive he was. I admit I dislike them. I would like to see them out of business. But I couldn’t make that up if I wanted to. More

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I love Fletcher Jones Imports. Kudos to Jolene Jimerson. Went about and beyond. Caring, keeps me informed of what is going on with my car! Went about and beyond. Caring, keeps me informed of what is going on with my car! More

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Awesome staff! Big shout out to Tyler! Tyler went above and beyond my expectations in the service he provided. Sonny was awesome, educated us on the extras that was provided for us including the right main and beyond my expectations in the service he provided. Sonny was awesome, educated us on the extras that was provided for us including the right maintenance care! Sincerely Waleska and Alex More

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Absolutely exceptional!!! Thank you!! I love the staff and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! and service at Fletcher Jones Mercedes. They have made a great impression on me and a customer for life!!! More

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very professional service i'm very happy with my gle 350. Mike Mondesi very friendly very professional. he found for me exact car fit my budget explain everything step by step i'm very happy with my gle 350. Mike Mondesi very friendly very professional. he found for me exact car fit my budget explain everything step by step Sonny Lee very friendly. very professional he explain everything before sining the contract More

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