Sonja Rodriguez
Assistant Service Manager
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
Dealership Experience
10 mos
Industry Experience
7 yrs, 11 mos
Languages Spoken
English
65 Reviews
Write a Review65 Reviews of Sonja Rodriguez
December 20, 2025
I went in multiple times to get a vehicle repaired. I was improperly diagnosed charged over $3000. In the end, nothing was done for my vehicle even after multiple trips when I went originally I asked t I was improperly diagnosed charged over $3000. In the end, nothing was done for my vehicle even after multiple trips when I went originally I asked them to look at the head gasket. They told me not to worry about it. It wasn’t that my car got worse and then I was told that I needed a new engine that would cost me $13,000. Ultimately this was single-handedly the worst experience with a dealership. Lisa did the best that she could but she was the last service advisor that I was passed on to. I dealt with the manager Ron prior to that it was Chris and then some young lady and none of them were able to help me. More
Other Employees Tagged: Christopher Reid, Ron Torres, Lisa Millspaugh
December 11, 2025
Everyone at this dealership is kind, knowledgeable, trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. trustworthy and attentive. They pay attention to all the details and get the work done well, efficiently, properly, I send them huge b thanks. More
November 12, 2025
Good service good guys I don’t regret to take service with them thank you guys with them thank you guys More
November 12, 2025
My service tech guy was amazing. He was insiteful and was informative throughout the entire process He was insiteful and was informative throughout the entire process More
November 05, 2025
First of all my appointment was scheduled for 3:30 but when I got there the service associate it never should’ve been scheduled at that time do to the electrical problem. So I had to leave my truck overni when I got there the service associate it never should’ve been scheduled at that time do to the electrical problem. So I had to leave my truck overnight. I was not contacted the next day I had to call toward the end of the day to get any information. So the technician ran the test to find out where the draw was coming from and after all the testing it was the battery. Now this is what should have been done first thing. This cost me over 300 dollars to find out I have one bad battery. I have had a lot of work done with your dealership in the past and have been satisfied but this is unacceptable and I will be taking my business elsewhere. More
Other Employees Tagged: Joe Aviles, Lisa Millspaugh
October 26, 2025
It was awesome . I also am really impressed that you guys now have Lyft rides. I also am really impressed that you guys now have Lyft rides. More
Other Employees Tagged: Jackie De La Torre, Darren Caster, Ibrahim Abdala
October 19, 2025
Sonia was very helpful. The part took a long time to come in. My 94-year-old dad who actually owns the car was upset that it took a little longer than expected because gasol The part took a long time to come in. My 94-year-old dad who actually owns the car was upset that it took a little longer than expected because gasoline was spilled on the inside of the car. But you guys made it right And he was happy in the end. More
Other Employees Tagged: Christopher Reid
October 17, 2025
The people working there were very nice. .informative helpful attentive. I would go back again .informative helpful attentive. I would go back again More
October 09, 2025
I had an amazing experience, good Service Advisor, and good Mechanic grade over our experience good Mechanic grade over our experience More
October 06, 2025
One of the nicest dealerships I’ve been too, staff was very helpful got me in and out without an appointment. very helpful got me in and out without an appointment. More

