Sonja Rodriguez

The service manager, Sonja, was excellent in trying to get our problem resolved. However, Chrysler regarding the battery (under warranty) refund is very slow, still dragging their feet. get our problem resolved. However, Chrysler regarding the battery (under warranty) refund is very slow, still dragging their feet. More

by IZZY Verified Customer Verified Customer

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Sonja is the best service writer the only one that actually returns calls and responds back to her customers in a timely manner actually returns calls and responds back to her customers in a timely manner More

by TONYA200577 Verified Customer Verified Customer

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They were prompt and attentive even when it was a busy Monday morning and they had several customers. Monday morning and they had several customers. More

by Sousaucf Verified Customer Verified Customer

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Sonja did a heck of a job on my 22Ram 1500. Great service, she got my truck done very fast. She did a great job, clean work she stayed in contact with me through the whole process. Ken Ke Great service, she got my truck done very fast. She did a great job, clean work she stayed in contact with me through the whole process. Ken Keen More

by hooch9988 Verified Customer Verified Customer

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Sonja R went above and beyond helping me get thru a warranty issue with my Jeep. She called or texted me to keep me apprised of the progress of the work. She is an asset to your dealership. Thank you warranty issue with my Jeep. She called or texted me to keep me apprised of the progress of the work. She is an asset to your dealership. Thank you Sonja Mary G More

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Brought my car to this dealership for s check engine light on. They had my car for almost 2 weeks while supposedly waiting on parts for an oil pump replacement. They returned my car to me and my check e light on. They had my car for almost 2 weeks while supposedly waiting on parts for an oil pump replacement. They returned my car to me and my check engine light came back on almost immediately. Brought it back the next day and they had it an additional week claiming they just couldn’t figure it out. They cleared thr lightband when I picked up the vehicle again, the check engine light came back on. Once I took the car to a different dealership they came back to me within an hour showing me a video of all the damage found underneath including bent axle, smashed transmission line and all sorts of other issues that anyone working on the vehicle with eyes would have seen. When confronting this dealership with this they said i don’t know maybe they never had it on a lift. How did they do an oil pump replacement and NOT see everything else when they had the car for 3 weeks! Will never return and will tell anyone that listens to NEVER go there More

by jamiebruckerl Verified Customer Verified Customer

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They do everything they can to make my visit as comfortable as possible especially if it is going to be a long wait by providing a ride home n back and a rental if I have somewhere else I need to b comfortable as possible especially if it is going to be a long wait by providing a ride home n back and a rental if I have somewhere else I need to be. More

by kerrm10 Verified Customer Verified Customer

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It took a week for an oil change. Several calls and emails were sent to try and getnour jeep back. Nobody would return our calls. We had to go down and demand our car back. No apol Several calls and emails were sent to try and getnour jeep back. Nobody would return our calls. We had to go down and demand our car back. No apology when we told the cashier how dissatisfied we were. The knock on effect of having to rent another vehicle and our business downtime meant that a simple oil change cost us over $1,000 More

by info Verified Customer Verified Customer

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They did a great job in and out in no time be back again next oil change ! next oil change ! More

by erncarr15 Verified Customer Verified Customer

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Excelente atención, super contento con el servicio que le ofrecieron a mi auto . Los recomiendo 100% ofrecieron a mi auto . Los recomiendo 100% More

by mm99062208900 Verified Customer Verified Customer

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