Sonic Automotive
Sonic Automotive at Jordan Ford

Sonic Automotive

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Jordan Ford

609 E. Jefferson Blvd.
Mishawaka, IN 46545

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4.6
82 Reviews
4.6

82 Reviews

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82 Reviews of Sonic Automotive

November 07, 2025

Dealership Rating
Employee Rating

I went in for warranty service and was very pleased with the attention given to me by your employees More

by raywentgolfing
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

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Tanner was very helpful and polite. My car was repaired quicker than I expected it to be. More

by JM
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mr. Grummel

Nov 08, 2025

Jordan Ford responded

We're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

October 31, 2025

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Excellent service as always from Mike B. 4th vehicle purchased in 6 years from Jordan Ford More

by Agaring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike B. Used car sales

Nov 04, 2025

Jordan Ford responded

Thank you for your continued loyalty and trust in our dealership, we appreciate your kind words about Mike B. It's always a pleasure serving you and we look forward to many more years of serving your vehicle needs.

October 29, 2025

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Jarrid has done a great job. Glad he is there to take care of everything!! More

by k.rizek
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2025

Jordan Ford responded

Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.

October 20, 2025

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Great service, friendly, and a clean facility. Trustworthy and honest. Wouldn't go anywhere else! More

by mwallace005
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Recommend Dealer
Yes
Oct 23, 2025

Jordan Ford responded

Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.

October 18, 2025

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Normally have very good experience here but this time I picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on w More

by dennis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris, service mgr

Oct 22, 2025

Jordan Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.

Oct 23, 2025

dennis responded

The problem was not anyone's fault, It was just an odd thing that happened with an airbubble that got trapped. Their testing of pressue for leaks etc was proper, the issue was it takes a bit of driving after computer reset to trigger. they found, and extensively checked/tested before finishing car. I give them a good job and thanks

October 15, 2025

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The service was great. The people were friendly and helpful. We were in and out on great time. I highly recommend your service department to all our friends. More

by greggbh
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Recommend Dealer
Yes
Oct 18, 2025

Jordan Ford responded

Thank you so much for taking the time to leave us such a positive review! We are so glad to hear that you had a great experience at our service department. We truly appreciate your recommendation to your friends and look forward to serving you again in the future.

October 14, 2025

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Oil change took over 2 hours even with the first appointment of the day. Tires were rotated but tire pressures were not adjusted to 65 psi in front and 80psi in rear. Service manager made things rig More

by bigdadwag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Jordan Ford responded

Thank you for sharing your feedback. We apologize for the delays and for not properly adjusting the tire pressures during your visit. We’re glad our service manager was able to make things right, and we appreciate your willingness to give us another try. We look forward to providing you with a smoother experience next time!

October 10, 2025

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Employee Rating

Great experience. No hassle and always great to work with. Have bought our last 5 cars from Jordan. More

by Scichra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2025

Jordan Ford responded

Thank you for choosing Jordan for your car purchases! We are thrilled to have provided you with a hassle-free and positive experience. We appreciate your loyalty and look forward to continuing to work with you in the future.

September 29, 2025

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Employee Rating

Always ready for my appt when I arrive and always great me by name! I always use their service dept. More

by Skizer5020
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Recommend Dealer
Yes
Sep 30, 2025

Jordan Ford responded

Thank you so much for your review! We appreciate your loyalty and are thrilled to hear that our service team consistently meets your expectations.

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