Really superb service by Jarrid Miller and the team on my
Lincoln MKS, which had electrical, parking sensor, sunroof, and wheel alignment issues. Complete within 4 days, reasonably priced, communicative, gav
Lincoln MKS, which had electrical, parking sensor, sunroof, and wheel alignment issues. Complete within 4 days, reasonably priced, communicative, gave me lots of other advice about the vehicle in general. They also removed the charge for fixing one of my electrical issues because it turned out to be the same as one of the others. The repair included a 2minute video of a general inspection of the vehicle, including underneath.
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by francis.aznaran
Service Price Transparency
Nov 22, 2025 -
Jordan Ford responded
Thank you for your glowing review! We strive to provide top-notch services for our customers and are thrilled to hear that you had a positive experience with us.
Very friendly and professional staff.
They made the leasing decision and process very easy and simple.
They made the leasing decision and process very easy and simple.
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by Gratzolni
Other Employees Tagged:
Wendi Burns
Nov 19, 2025 -
Jordan Ford responded
Thank you so much for your kind words! We are thrilled to hear that our staff made your experience seamless. We look forward to serving you again in the future!
Jordan Ford was very timely in their response to looking
at our emergency with our vehicle. Whereas other dealers were not able to get us in for a whole week, Jordan was able to get us in next day. Tanner w
at our emergency with our vehicle. Whereas other dealers were not able to get us in for a whole week, Jordan was able to get us in next day. Tanner was the service advisor who worked diligently in solving our problem, expeditiously, including navigating some extended warranty discussions.
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by rdevlin25
Service Price Transparency
Other Employees Tagged:
Tanner
Nov 14, 2025 -
Jordan Ford responded
Thank you for your positive feedback! We are happy to hear that Tanner was able to assist you and solve your emergency quickly.
everyone was friendly and kind.
I did not have to wait long for the oil change.
I did not have to wait long for the oil change.
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by Mfenton3
Service Price Transparency
Nov 13, 2025 -
Jordan Ford responded
Thank you for the kind review! We're thrilled to hear our team provided you with efficient and friendly service during your oil change. We appreciate your business and look forward to serving you again in the future!
I went in for warranty service and was very pleased with
the attention given to me by your employees
the attention given to me by your employees
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by raywentgolfing
Service Price Transparency
Nov 12, 2025 -
Jordan Ford responded
Thank you for leaving your review! We're glad to hear that you had a positive experience with our warranty service and our team. We strive to provide excellent customer service and we're pleased that we were able to meet your expectations. We appreciate your business!
Tanner was very helpful and polite.
My car was repaired quicker than I expected it to be.
My car was repaired quicker than I expected it to be.
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by JM
Service Price Transparency
Other Employees Tagged:
Mr. Grummel
Nov 08, 2025 -
Jordan Ford responded
We're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
Excellent service as always from Mike B.
4th vehicle purchased in 6 years from Jordan Ford
4th vehicle purchased in 6 years from Jordan Ford
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by Agaring
Other Employees Tagged:
Mike B. Used car sales
Nov 04, 2025 -
Jordan Ford responded
Thank you for your continued loyalty and trust in our dealership, we appreciate your kind words about Mike B. It's always a pleasure serving you and we look forward to many more years of serving your vehicle needs.
Jarrid has done a great job.
Glad he is there to take care of everything!!
Glad he is there to take care of everything!!
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by k.rizek
Service Price Transparency
Oct 30, 2025 -
Jordan Ford responded
Thank you so much for your kind words! We are thrilled to have Jarrid on our team and we appreciate your continued support.
Great service, friendly, and a clean facility.
Trustworthy and honest. Wouldn't go anywhere else!
Trustworthy and honest. Wouldn't go anywhere else!
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by mwallace005
Service Price Transparency
Oct 23, 2025 -
Jordan Ford responded
Thank you for the amazing review! We are thrilled to hear that our service, friendly staff, and clean facility have earned your trust and loyalty.
Normally have very good experience here but this time I
picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on w
picked up car after coolant hose replaced and 2 miles it said low coolant and overheated. Neither of which was true. Further opinion will depend on what happens next. Good news. Jordan Service found an air bubble got trapped in sensor causing problem. They fiwed it and drive several miles to test and verify(as I had requested) This was one of those add things can happen no fault of anyone. They were very diligent on communication and follow up Overall happy with the service. Will keep going to them in future
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by dennis
Service Price Transparency
Other Employees Tagged:
Chris, service mgr
Oct 22, 2025 -
Jordan Ford responded
Thank you for bringing this to our attention. We apologize for any inconvenience and would love to make it right. Please reach out to us directly at 888-869-8689 for continued support. Our team will thoroughly investigate and ensure your car is running smoothly.
Oct 23, 2025 -
dennis responded
The problem was not anyone's fault, It was just an odd thing that happened with an airbubble that got trapped. Their testing of pressue for leaks etc was proper, the issue was it takes a bit of driving after computer reset to trigger. they found, and extensively checked/tested before finishing car. I give them a good job and thanks
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