Solomon Bunn

When paying invoice the young lady told be my balance was $519.87 after she ran my credit card I was charged $535.47. She never bother to tell me there was a charge to run my credit card. When I complained a $519.87 after she ran my credit card I was charged $535.47. She never bother to tell me there was a charge to run my credit card. When I complained about her not telling me she pointed to the sign on the counter stating there would be a credit card fee however the sign was backwards and none of your customers could see it or read it. I've been a customer for 30 plus years and find this to be extremely aggravating and feel you owe me a gift certificate for $15.60 to use on my next appointment. Donna Donegan More

by DDONEGAN1029 Verified Customer Verified Customer

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I was given an appointment time of 10:40 AM on Tuesday but received a text the following day stating it had been changed to 11:20 AM. I called back and left a voicemail to reschedule but never received a but received a text the following day stating it had been changed to 11:20 AM. I called back and left a voicemail to reschedule but never received a call back, so I went elsewhere. This is the third time this has happened, and no one ever answers the phone. Then, at checkout, I discovered that prices had increased without any prior notice. When questioned, I was told that the price had always been the same, even though I have receipts proving otherwise. After coming here for over seven years, it’s time to move on. More

by Mbeasley0621 Verified Customer Verified Customer

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Always the best service possible. The dealership is amazing all the way around and I always 100% refer others to use every department for their needs! The dealership is amazing all the way around and I always 100% refer others to use every department for their needs! More

by STEPHANIE_ROULEAU Verified Customer Verified Customer

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The John Paul team goes out of their way to satisfy their customers.. we are repeat customers! customers.. we are repeat customers! More

by pattyann43 Verified Customer Verified Customer

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Bought my suv there 12 years ago continue to use the service there always satisfied service there always satisfied More

by ksekula50 Verified Customer Verified Customer

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Very thorough work and explanations of the situations at hand with my vehicle. Recommended this dealership to everyone I’ve talked to. Love the work and the people! hand with my vehicle. Recommended this dealership to everyone I’ve talked to. Love the work and the people! More

by Alexander Verified Customer Verified Customer

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John Paul’s service is fast and reliable time after time. That’s why I continue to use them That’s why I continue to use them More

by valcq2313 Verified Customer Verified Customer

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They were very helpful and professional in the service that they provided. They also agreed to see me for my next appointment on short notice. that they provided. They also agreed to see me for my next appointment on short notice. More

by Roy.rockette Verified Customer Verified Customer

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I have taken my auto into John Paul's for many years. They provide excellent service, a great place to wait while the service is being performed, and keep me informed on progress. I cannot ask for a be They provide excellent service, a great place to wait while the service is being performed, and keep me informed on progress. I cannot ask for a better service plan. Always feel that my car is in very good hands. More

by Bill Lassow Verified Customer Verified Customer

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Pleasant service. Liked use of on star to notify me that I was due for an oil change email Liked use of on star to notify me that I was due for an oil change email More

by lolewinski Verified Customer Verified Customer

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