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Sofia Moreno
Sofia Moreno at Mercedes-Benz of Plano
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Sofia Moreno

New Car Sales

Mercedes-Benz of Plano

6455 Dallas Pkwy
Plano, TX 75024

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2 Reviews
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2 Reviews

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2 Reviews of Sofia Moreno

January 01, 2025

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Employee Rating

I had a great experience at the Mercedes dealership! Sofia and Jason were fantastic—super helpful and attentive throughout the process. While the wait was a bit longer than expected, it was absolutely w More

by tlee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Mcclellan

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Jan 01, 2025

Mercedes-Benz of Plano responded

tlee, thank you for sharing 5-star and noting that Sofia and Jason were great to work with! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 11, 2024

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Employee Rating

Dishonest, horrible pricing for your trade in, won't even accept KBB. Never again. Feel free to visit them, I never again. More

by fuermen
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
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Feb 15, 2024

Mercedes-Benz of Plano responded

fuermen, we are sorry to hear that your trade in experience was less than pleasant. Unfortunately, we do not have a matching file under "fuermen" but we would like to speak with you regarding your experience and work to provide you a vastly improved visit. Our General Sales Manager, Lance Carter wanted his direct contact left behind so that you may reach him at your convenience. Lance may be contacted directly at LCarter@mbplano.com or ‭(972) 309-7806‬ and is anticipating your contact. Talk soon. Take care!

Mar 26, 2024

fuermen responded

This does not fix anything. The way you do business and your trade-in offer does/will not change just because I call

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