Skyler McAnany | Page 2

Laurei was great! She made it a seamless process and always kept us updated on the vehicle She made it a seamless process and always kept us updated on the vehicle More

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This dealer was recommended via AutoTrader and really, really failed me in so many ways. First, I tried to chat with them online. Upon completion of the chat, I was told that Sales would be contacting me really failed me in so many ways. First, I tried to chat with them online. Upon completion of the chat, I was told that Sales would be contacting me later. One week later, I hadn't heard a thing from the dealership. Later, I contacted them through their online form and received a note from one of their online salespeople, Skyler, that I could order a Maverick online. I proceeded to do so, ordering a Maverick in their inventory, even getting an order confirmation and a note that once again, Sales would follow up with me. Three days later, after hearing nothing from Sales, I reached out to the dealership and was told that the truck was sold, which apparently wasn't going to ever be conveyed to me. I then tried to work with Skyler on ordering a truck, but was ignored shortly thereafter. Later, after alerting AutoTrader of this dealership's incompetence, I received am inquiry from Corwin who tried to sell me a truck priced more than $14,000 than the one I had "successfully" ordered previously. And now I've gotten messages from Cameron Firth insinuating that I'm lying despite the fact that I have messages verifying my timeline and verifying what I've stated. So also be prepared for slanderous insults and arguments if you deal with their online staff. Terrible, terrible business practice and everyone should stay far away from Corwin Ford Reno at all costs. More

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